Leigh Ford
Calgary,Canada
Summary
Ambitious, highly organised Receptionist with many years of front desk experience greeting guests, excellent telephone etiquette while operating multi-line telephone systems, Goal-oriented and meticulous professional with excellent computer and time management skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Receptionist
PEKA Professional Property Management Ltd.
Calgary, Canada
08.2022 - 08.2026
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments and meetings for management team.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Receptionist
Bishop & McKenzie LLP
Calgary, Canada
03.2017 - 07.2020
- Provided professional representation as first point of contact fielding and routing telephone calls
- Maintained office services, including managing office and kitchen supplies
- Acted as facilities liaison to coordinate facility-maintenance related requests, access cards, special event set-up.
- Greeted visitors and provided them with assistance.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Receptionist
Blake Cassels & Graydon LLP
Calgary, Canada
06.2018 - 03.2020
- Managed visitor logbook, issuing visitor badges when necessary.
- Greeted visitors and clients warmly, while providing a positive first impression.
- Coordinated conference room bookings for meetings and events.
- Handled confidential information in a secure manner according to company policy.
- Assisted with general administrative tasks such as filing, photocopying, faxing.
Receptionist
Genesis Custom Home Builders
Calgary, Canada
05.2013 - 05.2016
- Receive and direct multiple incoming telephone calls on a multi-line telephone system
- Confirmed appointments, communicated with home buyers and updated records
- Resolved customer problems and complaints
- Drafted professional memos, letters and marketing quotes
- Provided clerical support to company employees by copying, faxing and filing documents
- Greet and direct visitors
Receptionist
Alberta Securities Commission
Calgary, Canada
02.2008 - 01.2012
- Provided professional representation as first point of contact fielding and routing telephone calls
- Maintained office services, including managing office and kitchen supplies
- Acted as facilities liaison to coordinate facility-maintenance related requests, access cards, special event set-up.
- Greeted visitors and provided them with assistance.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
Administrative Assistant Program
Career College
Calgary, AB04-2015
High School Diploma -
St Ambrose
Glasgow ScotlandSkills
Effective communication
Attention to detail
Multi-line telephone skills
Multitasking and prioritization
Professional demeanor
Meticulous and organized
Interpersonal skills
Customer service
Certification
Commissioner For Oaths
CPR Certified
Languages
English
Full Professional
Accomplishments
CPR Cerified.
Timeline
Receptionist
PEKA Professional Property Management Ltd.
08.2022 - 08.2026
Receptionist
Blake Cassels & Graydon LLP
06.2018 - 03.2020
Receptionist
Bishop & McKenzie LLP
03.2017 - 07.2020
Receptionist
Genesis Custom Home Builders
05.2013 - 05.2016
Receptionist
Alberta Securities Commission
02.2008 - 01.2012
Administrative Assistant Program
Career College
High School Diploma -
St Ambrose