Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

LEIGH BAKER

Executive Assistant
Sylvan Lake,AB
LEIGH BAKER

Summary

Detail-oriented Executive Assistant with 10+ years of experience providing high-level administrative and operational support in educational and non-profit environments. Adept at managing confidential information, streamlining workflows, and optimizing organizational efficiency. A proactive problem-solver with expertise in scheduling, project coordination, financial processing, and process automation. Recognized for exceptional communication, conflict resolution, and leadership skills in dynamic and fast-paced settings..

Overview

15
years of professional experience

Work History

Red Deer Catholic Regional Schools

Executive Assistant
03.2022 - Current

Job overview

  • Provide high-level administrative support to the Inclusive Learning & HR departments, managing schedules, confidential records, and financial processes.
  • Train staff on Adobe Acrobat digital workflows, implementing electronic signature processes that improved document efficiency.
  • Developed automated administrative systems, reducing repetitive tasks and increasing productivity.
  • Manage department budget reconciliation, invoice processing, and financial transactions.
  • Handle highly sensitive inquiries and parent concern calls, demonstrating strong conflict resolution skills.
  • Worker Representative, Health & Safety Committee advocating for employee safety concerns, participate in workplace inspections, and collaborate on health and safety initiatives.

Red Deer Catholic Regional Schools

Administrative Assistant
03.2017 - 03.2022

Job overview

  • Coordinated daily school operations, student records, and scheduling.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained the school website and managed digital communication platforms.
  • Provided administrative support for principal and vice-principal, teachers, staff and school council.

Red Deer Catholic Regional Schools

Administrative Assistant, Inclusive Learning
05.2016 - 03.2022

Job overview

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  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to teacher and staff inquiries, addressing concerns effectively, and building strong relationships.
  • Managed daily financial processes, supporting teachers, assessors and school based admin assistants

Red Deer Catholic Regional Schools

Administrative Assistant Student Records
12.2014 - 03.2017

Job overview

  • Coordinated daily school operations, student records, and scheduling .
  • Maintained the school website and managed digital communication platforms .
  • Provided administrative support for principal and vice-principal, teachers,staff and school council.

Canadian Red Cross

Associate, Operational Supports Province of Alberta
01.2012 - 01.2014

Job overview

  • Maintained a high level of professionalism while managing sensitive and confidential information.
  • Managed branch operations for Grande Prairie, Red Deer, Medicine Hat, and Lethbridge .
  • Provided leadership and supervision to office staff, practicum students, and large teams of volunteers.
  • Coordinated emergency response services for vulnerable clients across Central Alberta .

Sylvan Lake RCMP Detachment

Cell Block Guard Victim Services Advocate
01.2010 - 01.2012

Job overview

  • Supported RCMP operations by handling secure documentation, assisting officers, and liaising with the public .
  • Provided crisis intervention services as a Victim Services Advocate, assisting individuals in high-stress situations.
  • Successfully passed RCMP Security Clearance twice , demonstrating trustworthiness and discretion.

Education

Red Deer Catholic School Regional Division

Psychological Health and Safety
01.2024

Red Deer Catholic School Regional Division

Hour Zero /Public Works
01.2024

Central Alberta Regional Victim Services Society

AVS100
01.2024

Canadian Red Cross

Red Cross CPR And First Aid Basic Rescuer Course Level C
01.2023

Canadian Red Cross

Disaster Management Responder Level 1
01.2013

University Overview

  • Violence and Abuse Prevention Education
  • Walking the Prevention Circle and Aboriginal 101 training
  • Ten Steps to Creating Safe Environments for children and youth

Skills

Executive & Administrative Support – Calendar management, scheduling, travel coordination
Process Automation & Workflow Improvement – Implementing digital solutions to enhance efficiency
Financial Processing & Budget Reconciliation – Managing invoices, coding, and expense tracking
Technical Proficiency – Google Suite (10 years), Adobe Acrobat Trainer, Microsoft Office, Canva, and Rally
Project Coordination & Procurement – Researching vendors, obtaining quotes, and managing department workflows
Public & Stakeholder Engagement – Handling inquiries, conflict resolution, and customer service
Database Management & Quick Learning – Adaptable to new systems and technologies
Psychological Health & Safety – Trained in supporting a mentally healthy work environment
Professionalism & Confidentiality – Maintains high standards of integrity, discretion, and compliance with policies
Self-Motivated & Goal-Oriented – Strong ability to develop, assess, and improve short and long-term goals
Process Optimization & Quality Control – Evaluates program/service delivery, ensures performance standards, and improves workflows
Effective Communication & Networking – Strong written, verbal, and media communication skills, maintaining a positive organizational image
Budget & Resource Management – Monitors budgets, controls expenses, and assists with financial planning
Collaborative Team Leadership – Builds cohesion in teams and fosters a supportive work environment

Languages

English
Native or Bilingual

Timeline

Executive Assistant

Red Deer Catholic Regional Schools
03.2022 - Current

Administrative Assistant

Red Deer Catholic Regional Schools
03.2017 - 03.2022

Administrative Assistant, Inclusive Learning

Red Deer Catholic Regional Schools
05.2016 - 03.2022

Administrative Assistant Student Records

Red Deer Catholic Regional Schools
12.2014 - 03.2017

Associate, Operational Supports Province of Alberta

Canadian Red Cross
01.2012 - 01.2014

Cell Block Guard Victim Services Advocate

Sylvan Lake RCMP Detachment
01.2010 - 01.2012

Red Deer Catholic School Regional Division

Hour Zero /Public Works

Central Alberta Regional Victim Services Society

AVS100

Red Deer Catholic School Regional Division

Psychological Health and Safety

Canadian Red Cross

Red Cross CPR And First Aid Basic Rescuer Course Level C

Canadian Red Cross

Disaster Management Responder Level 1
LEIGH BAKERExecutive Assistant