Leif Erion
St. Catharines,ON
Summary
Compassionate professional with over two years of experience in case management. Known for effective client assessment and crisis intervention, aiming to leverage these skills to enhance service delivery and improve client recovery outcomes.
Overview
7
7
years of professional experience
Work History
Case Manager
Last Door Recovery Society
New Westminster, British Columbia
01.2024 - 01.2026
- Assessed client needs to develop tailored recovery plans for individuals and families for over 50 clients.
- Delivered comprehensive case management services, including intake, assessment, and crisis intervention.
- Coordinated support services with external agencies and community resources to improve client access to necessary services.
- Documented case notes to ensure compliance with organizational standards, and support effective case management.
- Facilitated group therapy sessions for clients and their families to encourage peer engagement.
- Developed and implemented engaging discussion topics for group interactions.
- Led running group sessions to promote fitness and community engagement. Organized bimonthly group activities, including runs and other outings, to foster socialization opportunities.
- Promoted from support worker to case manager after 1.5 years.
Client Care Support Worker
Last Door Recovery Society
New Westminster, British Columbia
08.2022 - 01.2024
Server
Parallel 49 Brewing Company
Vancouver, British Columbia
06.2021 - 03.2022
- Delivered prompt service to enhance customer dining experience.
- Processed customer transactions with accuracy to maintain operational efficiency.
Warehouse Worker
LCBO
Toronto, Ontario
10.2018 - 06.2021
- Operated forklifts to transport products safely and timely throughout warehouse.
- Prepared orders for shipment by securely packaging products to ensure safe delivery.
- Transitioned into e-commerce role at LCBO, leveraging customer service expertise to improve order processing.
Education
VCC
Vancouver10-2025
Canadian Red Cross
10-2024
CACCF
Skills
- Recovery planning
- Crisis intervention
- Case documentation
- Coordination with external agencies
- Group facilitation
- Customer engagement
Affiliations
Volunteer - Zone lead at Recovery Day BC, 2024 and 2025. Vancouver Pride Sober Lounge, 2022-2025. Treasurer for community recovery meeting, 2024-2026
Timeline
Case Manager
Last Door Recovery Society
01.2024 - 01.2026
Client Care Support Worker
Last Door Recovery Society
08.2022 - 01.2024
Server
Parallel 49 Brewing Company
06.2021 - 03.2022
Warehouse Worker
LCBO
10.2018 - 06.2021
VCC
Canadian Red Cross
CACCF