Summary
Overview
Work History
Education
Skills
Volunteering And Community Involvement
Skills And Certificates
References Available
Timeline
Generic

Leif Edlyn

Calgary,AB

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate exceptional dining experiences. Eager to use my 15+ years of restaurant experience to create unforgettable experiences for guests.

Overview

10
10
years of professional experience

Work History

Operations Supervisor

The Chocolate Lab
10.2022 - 01.2024
  • Designer and leader of The Chocolate Lab’s chocolate making classes
  • Creation and oversight of factory operations including: inventory management, client relationships and record keeping
  • Operations manager to department leads in order to coordinate and effectively meet production targets and order deadlines.

Chocolatier

The Chocolate Lab
12.2019 - 10.2022
  • Leader in bonbon flavour and design development
  • Co-manager of kitchen operations including planning and execution of chocolate factory operations and retail stock
  • Managed the schedules and training of all incoming novice chocolatiers

Special Services Clerk

University of Calgary Bookstore
01.2014 - 08.2018
  • Involved in training and managing teams of up to 12 employees
  • Received, completed and organized all online orders, including the distribution of textbooks, clothing and other merchandise
  • Designed and produced custom items to order

Education

Baking and Pastry Arts Diploma -

Southern Alberta Institute of Technology
Calgary, Alberta
04.2020

Bachelor of Arts -

University of Calgary
Calgary, Alberta

Skills

  • Customer Service Management
  • Operations Management
  • Performance monitoring
  • Staff Supervision
  • Customer Relations
  • Quality Assurance

Volunteering And Community Involvement

  • Pansy Club, Operations Manager and Bookkeeper, 01/01/23, Present
  • The Table, Community Outreach Volunteer, 02/01/22, 06/01/22
  • Canadian Forces Naval Reserve, 05/01/12, 09/01/16

Skills And Certificates

  • ProServe Liquor Staff Training (01/01/24)
  • Hazard Analysis and Critical Control Points (HACCP) Certification (06/01/23)
  • Certified in Food Sanitation and Hygiene (Government of AB, 2018)

References Available

Upon Request

Timeline

Operations Supervisor

The Chocolate Lab
10.2022 - 01.2024

Chocolatier

The Chocolate Lab
12.2019 - 10.2022

Special Services Clerk

University of Calgary Bookstore
01.2014 - 08.2018

Baking and Pastry Arts Diploma -

Southern Alberta Institute of Technology

Bachelor of Arts -

University of Calgary

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Leif Edlyn