Leif Bergson
Kelowna,BC
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Coach/Guest Service Representative
Air House Kelowna
11.2020 - Current
- Collaborated with other coaches to create and execute game plans.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Assisted clients in setting and achieving personal and professional goals.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Monitored team practices to establish high level of performance.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
École Kelowna Secondary School
Kelowna, BC06.2024
Skills
- Safety Oversight
- Emergency Response
- Equipment Management
- Building Relationships
- Athlete Development
- Paperwork Processing
- Complaint Resolution
- Product Sales
- Client Relations
- Stock Management
Accomplishments
- boulderer of 15 years
- life long skier
- experienced backpacker
- mountain biker
Languages
English
Native or Bilingual
French
Limited Working
Certification
- air 1 coach (coach training)
- wilderness first aid @ cpr/aed level C -advanced
- avalanche skills training level 1
Timeline
Coach/Guest Service Representative
Air House Kelowna
11.2020 - Current
High School Diploma -
École Kelowna Secondary School
Similar Profiles
Max HalchukMax Halchuk
Retail Sales Associate at Fresh Air KelownaRetail Sales Associate at Fresh Air Kelowna
Kathleen SowersKathleen Sowers
LPN at Air Force Enlisted Village DBA The Hawthorn HouseLPN at Air Force Enlisted Village DBA The Hawthorn House
Tanner SalewichTanner Salewich
POC Lieutenant at West Kelowna Fire RescuePOC Lieutenant at West Kelowna Fire Rescue
Sai Prasanna KakularamSai Prasanna Kakularam
Physician Assistant at Nikhil Neuro Hospitals.Physician Assistant at Nikhil Neuro Hospitals.
DARRYL BOYKODARRYL BOYKO
Civil Supervisor at Tnc ExcavatingCivil Supervisor at Tnc Excavating