Leidy Karina Quijano
Burnaby,BC
Summary
International trader Professional supporting clients and serving as primary business contact. Excel in building relationships with clients, identifying new business opportunities, handling client communication and communicating business offerings to customers. Skilled leader during business meetings and making sales field visits. Strong business acumen, attention to detail, excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Event Volunteer
Statewide Hispanic Chamber Of Commerce Of NJ
- Provided general cleaning of venue spaces before, during and after events.
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Welcomed guests and directed each person to desired party, room or activity.
- Talked to coworkers using electronic devices such as computers and radios.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Church Youth Leader
Saint Anthony Of Padua Catholic Church
11.2019 - 02.2022
- Organized large group events such as faith-based outings, fundraisers and sports competitions to integrate youth group and community.
- Led dynamic group topics to help facilitate discussions among group members.
- Recruited and trained volunteers to work with youth, confirming adequate volunteer support and adult-to-youth ratios.
- Collaborated with youth pastors to establish program objectives and achieved outcome goals by devising effective strategies.
Child Care Worker
Cultural Care Au Pair, USA - Au Pair
07.2018 - 01.2022
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Communicated with parents regarding child's behavior, daily activities and concerns.
- Taught children educational games to reinforce learning of alphabets and numbers.
- Provided continuous supervision to children during indoor and outdoor activities to maintain safe learning and playing environments.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Sales Manager
MKE Technology S.A.S
01.2017 - 12.2018
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
Export Assistant
Colombina
01.2016 - 12.2016
- Creation of software for manage in a better way the provision of expenses of transportation bills.
- Prepared bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained open communication with global locations to facilitate smooth collaboration.
- Stayed on top of shipment locations and current status to update offices and customers.
Sales Representative
MKE Technology S.A.S
01.2014 - 12.2016
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Volunteer
TECHO PERÚ
05.2015 - 07.2015
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Met with other volunteers and program leaders to discuss new service opportunities.
International Exchange Coordinator
AIESEC
01.2012 - 07.2015
- Assisted faculty and staff in duties such as teaching classes, conducting orientation programs and issuing transcripts.
- Optimized student educational strategies with clear advice on course choices, progression and career options.
- Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Master of Science - Administrative Sciences
Fairleigh Dickinson University
Vancouver, BC12.2024
Bachelor of Science - International Business
Universidad Central Del Valle
Tuluá, Colombia07.2017
Skills
- Team Leadership
- Teamwork and Collaboration
- Accident Prevention
- Customer Satisfaction
- Customer Relations
- Current Events
- Sales Presentation
- Microsoft Word
- Microsoft Excel
- Import and Export Operations
- Verbal Communication
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Church Youth Leader
Saint Anthony Of Padua Catholic Church
11.2019 - 02.2022
Child Care Worker
Cultural Care Au Pair, USA - Au Pair
07.2018 - 01.2022
Sales Manager
MKE Technology S.A.S
01.2017 - 12.2018
Export Assistant
Colombina
01.2016 - 12.2016
Volunteer
TECHO PERÚ
05.2015 - 07.2015
Sales Representative
MKE Technology S.A.S
01.2014 - 12.2016
International Exchange Coordinator
AIESEC
01.2012 - 07.2015
Event Volunteer
Statewide Hispanic Chamber Of Commerce Of NJ
Master of Science - Administrative Sciences
Fairleigh Dickinson University
Bachelor of Science - International Business
Universidad Central Del Valle
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