Summary
Overview
Work History
Education
Skills
Timeline
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Leia Luvsan-Ochir

Toronto,ON

Summary

Dynamic and reliable professional with a proven track record in customer service excellence at clothing and convenience stores. Adept at problem-solving and building customer loyalty through tailored support. Skilled in cash handling and drawer balancing, consistently ensuring accuracy and efficiency in fast-paced environments. Committed to fostering positive relationships and enhancing customer experiences.

Overview

1
1
year of professional experience

Work History

Sales Associate

Brandish Clothing Store
Ulaanbaatar, MN
09.2023 - 08.2024
  • Assisted customers with product inquiries, including sizing, accessories, and merchandise care, while locating items in-store and checking inventory availability at other locations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained store appearance by organizing merchandise and ensuring cleanliness.

Cashier

GS25 Convenience Store
Ulaanbaatar, MN
05.2024 - 07.2024
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions accurately.
  • Stocked, tagged, and displayed merchandise as required.
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
  • Maintain a clean and comfortable hall during the day, and complete deep cleaning tasks after each shift.

Online Sales Representative

Goli Mongolia
Ulaanbaatar, MN
06.2023 - 09.2023
  • Answered inquiries and processed orders through phone and online chat.
  • Assisted customers in product selection tailored to individual needs.
  • Monitored inventory levels and restocked items efficiently.
  • Packed orders accurately for timely delivery.

Education

Bachelor of Science - Statistics

University of Toronto
Toronto, ON
06-2028

High School Diploma -

School Number 20
Ulaanbaatar, Mongolia
06-2023

Skills

  • Customer service excellence
  • Adaptable to fast-paced environments
  • Product restocking
  • Reliable and punctual
  • Drawer balancing
  • Friendly and energetic
  • Cash handling

Timeline

Cashier

GS25 Convenience Store
05.2024 - 07.2024

Sales Associate

Brandish Clothing Store
09.2023 - 08.2024

Online Sales Representative

Goli Mongolia
06.2023 - 09.2023

Bachelor of Science - Statistics

University of Toronto

High School Diploma -

School Number 20

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Leia Luvsan-Ochir