Legeya Taylor Allos
Mississauga,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Supervisor
starbucks
Mississauga, Ontario
08.2016 - Current
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Resolved customer complaints in a timely manner.
- Evaluated and assessed personnel to identify potential candidates for promotion.
- Patrolled work areas to inspect operations, identify concerns, and implement corrective actions.
- Supervised team of XX during daily shifts, ensuring efficient operation and customer satisfaction.
- Assessed reports and adjusted workflows to realign with targets.
- Handled emergency situations with composure and in accordance with company guidelines.
- Scheduled staff shifts, considering peak times and individual availability.
- Maintained accurate records of daily transactions and deposits.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Managed inventory levels and placed orders to ensure product availability and minimize waste.
- Delegated tasks to employees and monitored activities and task completion.
- Assigned tasks to team members based on their strengths and skill sets.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Checked orders for quality and completeness.
- Supervised and led employees to maintain productivity and customer service levels.
- Conducted weekly inventory of supplies, equipment, and food items.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Education
High School Diploma -
Tacky High
St Mary Jamaica07-2009
Skills
- Safety reviews
- Labor and food cost control
- Shift reporting
- Attendance oversight
- Cash handling
- Workplace safety
Certification
- food and safety certification
- first-Aid certification
Languages
English
Professional
Accomplishments
- partner of the Quarter
- team leader
Affiliations
- i love to cook
- i love to spend time with my kids
- i love to watch movies
- i love to work hard
Timeline
Shift Supervisor
starbucks
08.2016 - Current
High School Diploma -
Tacky High
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