Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Leena Chetko

Summary

Proven track record in enhancing customer satisfaction and team efficiency, notably at La Vie En Rose Outlet & Aqua. Excelled in problem-solving and customer service, significantly contributing to store performance. Skilled in fostering teamwork and adept at managing time effectively, ensuring operational excellence without compromising quality.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

La Vie En Rose Outlet & Aqua
2024.05 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Customer Service Cashier

Limeridge Pizza And Wings
2020.10 - 2022.11
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Processed customer orders and accurately handled payment transactions.

Education

High School Diploma -

Bishop Ryan Catholic Secondary School
Hamilton, ON
06.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Problem-Solving
  • Goal-Oriented

Certification

  • CPR Certification Training - May 2024


Timeline

Sales Associate

La Vie En Rose Outlet & Aqua
2024.05 - Current

Customer Service Cashier

Limeridge Pizza And Wings
2020.10 - 2022.11

High School Diploma -

Bishop Ryan Catholic Secondary School
  • CPR Certification Training - May 2024


Leena Chetko