Leena Avanessian
La Crescenta
Summary
Dynamic accounting professional with a proven track record at Screamline Investments, excelling in financial statement preparation and payroll processing. Recognized for meticulous attention to detail and strong communication skills, I effectively resolved billing discrepancies and trained junior staff, enhancing team collaboration and operational efficiency. Proficient in Microsoft Excel and committed to maintaining confidentiality.
Overview
20
20
years of professional experience
Work History
Accounting Clerk
Screamline Investments Dba TourCoach Charter & Tours
09.2021 - 11.2025
- Assisted in preparing financial statements by compiling data from various sources and verifying accuracy.
- Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
- Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
- Input financial data and produced reports using ADP.
- Managed accounts payable and receivables and payroll.
Accounting Clerk
StarLine Tours of Hollywood
09.2015 - 03.2020
- Coordinated with vendors and clients to resolve billing discrepancies and maintain positive relationships.
- Trained junior staff on accounting procedures, fostering a collaborative environment for knowledge sharing.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Retail Sales Associate
Build-A-Bear
04.2006 - 09.2015
- Assisted customers in selecting and personalizing products to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Maintained product displays and inventory organization to promote sales and improve store appearance.
- Trained new team members on customer service protocols and operational procedures for consistency.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Greeted customers and provided outstanding customer service.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Master of Arts - Humanities
California State University, Northridge
Northridge, CA05-2015
Bachelor of Arts - Liberal Arts
California State University, Northridge
Northridge, CA05-2012
Skills
- Attention to detail
- Maintaining confidentiality
- Clerical support
- Verbal and written communication
- Customer follow-up
- Team collaboration
- Filing systems
- Documentation and recordkeeping
- Daily reporting
- Basic accounting
- Word processing
- Typing speed
- Taking directions
- Customer service
- Time management
- Multitasking
- Phone etiquette
- Microsoft Excel
- Document filing
Timeline
Accounting Clerk
Screamline Investments Dba TourCoach Charter & Tours
09.2021 - 11.2025
Accounting Clerk
StarLine Tours of Hollywood
09.2015 - 03.2020
Retail Sales Associate
Build-A-Bear
04.2006 - 09.2015
Master of Arts - Humanities
California State University, Northridge
Bachelor of Arts - Liberal Arts
California State University, Northridge