Leeanne Sonnenberg
Red Deer ,AB
Summary
Dynamic Sales Associate with a proven track record at Quarks Shoes, excelling in customer service and cash handling. Skilled in fostering client relationships, resulting in increased return visits. Adept at multi-tasking and problem-solving, ensuring smooth operations and customer satisfaction in a fast-paced retail environment.
Overview
11
11
years of professional experience
Work History
Sales Associate
Quarks Shoes
Red Deer, AB
10.2012 - 12.2023
- Engaged customers by maintaining organized displays.
- Ensured accuracy in financial exchanges by adhering to cash handling procedures.
- Fostered connections with clients to boost return visits.
- Handled returns, exchanges, and refunds following store policy.
Shift Leader
Starbucks
Red Deer, AB
05.2017 - 11.2017
Made sure the store was running smoothly for increase customer satisfaction
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Bachelor - Communications And Media
University of Calgary
Calgary, None08.2022
Diploma - Communications
Red Deer Polytechnic
Red Deer, None04.2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Exceptional customer service
- Cash handling
- Verbal/written communication
- Cash register operation
Timeline
Shift Leader
Starbucks
05.2017 - 11.2017
Sales Associate
Quarks Shoes
10.2012 - 12.2023
Bachelor - Communications And Media
University of Calgary
Diploma - Communications
Red Deer Polytechnic