Leeanna Omadat
Brampton,ON
Summary
Dependable, versatile candidate looking to secure a position in a professional environment in aims of providing a positive contribution to the goals of the organization, and where there is opportunity for personal growth and career development.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Valence Medical Imaging
10.2018 - 06.2023
- Maintained the flow and structure of a busy Radiology clinic specializing in x-rays and ultrasounds
- Booked and registered patient appointments and accommodated walk-ins
- Assisted with patient relations including complaints and general inquiries
- Drafted, typed, and edited letters, invoices, memorandums, reports, meeting minutes, and policies and procedures
- Managed a high volume of incoming calls to schedule appointments
- Provided patient satisfaction by consistently providing friendly, empathetic and efficient service at the front desk.
- Contributed to a positive work environment through effective communication with colleagues and supervisors.
- Obtained payments from patients and scanned corresponding documents, identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
- Trusted keyholder duties required to arrive early to every shift to ensure that the clinic opened on time daily.
- Maintained a well-stocked reception area, creating a welcoming atmosphere for patients upon arrival.
Part-time Sales Consultant
Bikini Bay Bramalea City Centre
06.2017 - 09.2018
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Responded to phone calls and email requests for store information.
- Completion of daily excel reports and store sales data entry as well as reporting these daily to head office through email.
- Trained in cashier routines and trusted keyholder responsibilities.
- Maintained organized, presentable merchandise to drive continuous sales.
Part-time Cashier and Sales Associate
H&M Bramalea City Centre
07.2015 - 07.2016
- Provided efficient and accurate transactions, assisted with returns, refunds and completed closing cashier routines.
- Greeted customers entering store and responded promptly to customer needs.
- Cleaned and organized various departments in-store according to H&M's visual guidelines.
- Maintained a productive flow in fitting room duties while providing helpful customer service.
- Restocked and replenished product during peak hours.
Seasonal Sales Associate
Van's Jewelry Store
03.2015 - 07.2015
- Cleaned and measured jewelry
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Honours BBA Degree & Diploma (2 Years Completed) - Business Administration
University of Guelph-Humber
Etobicoke, ON2018
Completed high-school diploma -
David Suzuki Secondary School
Brampton06.2016
Skills
- Detail-orientated, organized and fast-paced multitasker
- Reliable, flexible and responsible
- Well-developed teamwork skills and strong interpersonal skills
- Able to learn quickly and follow guidelines
- Always aiming to provide exceptional customer and patient service
- Well-spoken and well-mannered with strong verbal/written communication abilities
- High level proficiency in Microsoft Office Suite applications (fast learner in all applicable systems as well)
Accomplishments
- June 2016: Ontario Scholar at David Suzuki Secondary School
- September 2012-2016: Honors Student at David Suzuki Secondary School
References
Available upon request
Timeline
Medical Receptionist
Valence Medical Imaging
10.2018 - 06.2023
Part-time Sales Consultant
Bikini Bay Bramalea City Centre
06.2017 - 09.2018
Part-time Cashier and Sales Associate
H&M Bramalea City Centre
07.2015 - 07.2016
Seasonal Sales Associate
Van's Jewelry Store
03.2015 - 07.2015
Honours BBA Degree & Diploma (2 Years Completed) - Business Administration
University of Guelph-Humber
Completed high-school diploma -
David Suzuki Secondary School
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