Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.
Overview
7
7
years of professional experience
Work History
Hostess/Server
Boston pizza
03.2018 - Current
Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Answered phone calls to take orders, give information and document reservations.
Served food and beverages promptly with focused attention to customer needs.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.