Lee McMann

1.Manages day-to-day control room activities to guarantee seamless service interaction among Operators, public, and administrative personnel.

2.Implements and monitors operational adjustments to maintain service proficiency throughout the day.

3. Coordinates daily work assignments and schedules; assigns and dispatches transit vehicles.

4.Supervised on-road service levels to confirm optimal deployment and performance of vehicles and personnel.

5.Processed and recorded payroll data with precision to maintain compliance.

6.Handled complex passenger situations with professionalism and confidentiality.

Investigated and responded to emergency situations involving road and passenger incidents.

7.Generated reports detailing emergency situations and daily operations.

8.Provided guidance to Operators while documenting and reporting policy non-compliance to Supervisor.

9.Investigated and resolved personnel issues through coaching, mentoring, and disciplining of both conventional and specialized Transit Operators.

10.Cooperated with key team members including Planning/Marketing Analyst and Transit Services Coordinator to tackle route and trip scheduling matters.

• Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
• Operated with safety and skill to avoid accidents and delays.
• Provided passenger assistance, collected fares and offered schedule and route information.
• Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
• Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.
• Provided information about routes, destinations and timelines to inform passengers.
• Followed company policies and procedures and maintained compliance with standards.
• Operated large vehicles in difficult urban and rural conditions.
• Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.

• Improved data collection methods, resulting in more accurate records of inspected grains.
• Utilized specialized tools such as moisture meters, test weight scales, sieves, dividers, magnifying glasses during inspections.
• Developed strong relationships with clients, fostering open communication channels for optimal service delivery.
• Maintained up-to-date knowledge on industry regulations and best practices for effective grain inspection.
• Conducted inspections and documentation of grain elevators and cargo vessels.

• Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
• Complied with safety guidelines and regulations with during pest control processes.
• Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
• Inspected equipment for proper functionality to effectively facilitate application.
• Completed required treatment documentation while on-site and returned paperwork to office for processing.
• Promoted a safe work environment by consistently wearing appropriate personal protective equipment and following safety protocols during treatments.
• Prepared reports and kept detailed records of pest control activities.

• Maintained safe working environments by enforcing strict safety protocols and conducting regular inspections of equipment and workspaces.
• Fostered a positive atmosphere within the team, promoting open communication channels among members to address challenges effectively.
• Assessed vehicles alongside customers to confirm adherence to leak-free specifications.
• Collaborated with other team leads to share best practices for consistent work quality across multiple teams.
• Increased client satisfaction with high-quality workmanship and attention to detail in all painting projects.
• Reviewed blueprints and drawings to accurately plan painting tasks, minimizing errors during the execution phase.
• Delivered projects within budget by effectively allocating resources and managing materials usage.
• Executed work orders for painting team as part of larger project schedule.
• Applied various types of paints and other finishes to interior and exterior surfaces.
• Working directly with customer to ensure vechiles are water tight and up to standard
• Utilized mechanical tools to achieve accurate installation of components.
• Interpreted and analyzed blueprints with accuracy.