Lee Eisenbarth
Rancho Bernarado Swim and Tennis Club
San Diego
29
years of professional experience
Dedicated Front Desk Assistant with proven skills in customer service and effective communication. Committed to enhancing member satisfaction through efficient operations and meticulous attention to detail.
Work History
Front Desk Assistant
3 Years 2 Months- Managed front desk operations, ensuring efficient check-in and check-out processes for members and guests.
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance member satisfaction.
- Coordinated scheduling for tennis courts and swim facilities, optimizing usage to accommodate member needs.
- Maintained accurate records of membership status and payments using club management software.
- Assisted in organizing club events, enhancing community engagement and participation among members.
- Trained new front desk staff on protocols, improving onboarding efficiency and service quality.
Lead Cook
2 Years 9 Months- Supervised kitchen staff to ensure compliance with safety and sanitation standards.
- Developed and implemented menu items reflecting seasonal ingredients and student preferences.
- Streamlined food preparation processes to enhance efficiency and reduce waste.
- Trained new cooks on culinary techniques and operational protocols for consistent quality.
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Took over line positions in event of emergency.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
Lead Cook
3 Years 3 Months- Collaborated with school nutritionists to meet dietary guidelines and promote healthy eating habits.
- Conducted inventory management to maintain adequate stock levels while minimizing costs.
- Resolved customer complaints promptly, ensuring satisfaction among students and faculty.
- Participated in budget planning discussions, aligning culinary operations with financial objectives.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
Lead Cook
8 Years 4 Months- Supervised line cooks to monitor food safety and order accuracy.
- Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
- Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
- Taught kitchen staff safety protocols and restaurant standards.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Implemented effective cross-training initiatives, which allowed team members to seamlessly cover various roles during peak service times.
Assistant Hard Goods/Soft Goods Merchandiser
2 Years 8 Months- Developed visually appealing displays to enhance customer engagement and drive sales.
- Updated pricing and signage to complete product displays and educate customers.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Home Daycare Owner
4 Years 9 Months- Developed age-appropriate educational programs to foster child development and learning.
- Implemented daily schedules to ensure structured routines and consistency for children.
- Managed all aspects of business operations, including budgeting and financial planning.
- Designed engaging activities that promote social interaction and creativity among children.
- Established strong relationships with parents through regular communication and feedback sessions.
Education
High School Diploma
No Degree
Skills
Excellent communication
Problem-solving skills
Hospitality services
Time management
Attention to detail
Cash handling
Customer service
Multitasking and organization
Timeline
Front Desk Assistant
Rancho Bernarado Swim and Tennis Club
05.2023 - CurrentRead More
Lead Cook
Forest Hills School District
01.2019 - 10.2021Read More
Lead Cook
Poway Unified School District
03.2015 - 06.2018Read More
Lead Cook
Yuba City Unified School District
02.2006 - 06.2014Read More
Assistant Hard Goods/Soft Goods Merchandiser
Haggin Oaks Golf Complex
10.2002 - 06.2005Read More
Home Daycare Owner
Self
09.1997 - 06.2002Read More
Grand County High School
High School Diploma
Read More
Orange Coast College
No Degree
Read More