Lee-Ann Moren
Three Hills,AB
Summary
Focused Parts Technician well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 20+ years of progressive experience in field.
Overview
23
23
years of professional experience
Work History
Assistant Parts Sales Manager
Rocky Mountain Equipment
02.2015 - Current
- Increased parts sales by developing and maintaining strong relationships with customers and suppliers. Top 5 in parts sales last year across all 42 branches.
- Earned Parts Technician Red Seal through correspondence (2015-2018).
- Maintain and adjust inventory levels as seasons change and as new equipment is introduced by manufacturer.
- organize and complete yearly inventory counts
- Locating, quoting and ordering parts for customers, sales department, mechanics and Precision Specialists..
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
- Covered all managers duties when necessary.
- Placed purchase orders for high dollar items.
- Keep up on new technologies used in the industry.
- Work extended hours, weekends and covered on call duties.
Parts Technician
Linden Agri Centre
09.2008 - 02.2015
- Performed shipping and receiving duties
- ordered parts for customers and service department
- performed cycle inventory counts and year end counts
- maintained and organized inventory
- Work extended hours, weekends and covered on call duties.
Order Desk/Customer Service
Red-L Distributors
04.2001 - 08.2008
- Ordering inventory
- Work extended hours, weekends and covered on call duties.
- Took orders over the phone and in person.
- Built hoses and picked orders as required.
- Replenished inventory
- Responsible for front show room stocking and cleaning
Education
Parts Technician Red Seal -
Lakeland College
Vermillion06.2018
Skills
- Sales Promotion
- Warehouse Management
- Inventory Management
- Customer Service
- Teamwork and Collaboration
- Time management abilities
- Relationship Building
- Effective Communication
Hobbies
I have been a 4-H leader for the last 6 years and am the main leader for the leathercraft project. As a past member myself, I see the benefits of this organization and therefore also act as assistant leader for 3 other projects. I also have some involvement at the regional 4-H level.
Timeline
Assistant Parts Sales Manager
Rocky Mountain Equipment
02.2015 - Current
Parts Technician
Linden Agri Centre
09.2008 - 02.2015
Order Desk/Customer Service
Red-L Distributors
04.2001 - 08.2008
Parts Technician Red Seal -
Lakeland College
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