Lee-Ann Hurst

Office Administrator

Compass Group Canada

01.2018 - Current

Maintained electronic and paper filing systems for easy retrieval of information.
Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Utilized POS system to handle customer cash and credit card transactions.
Processed customer orders and accurately handled payment transactions.
Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Performed cash, card, and check transactions to complete customer purchases.
Trained new cashiers, enhancing team efficiency and accuracy in transactions.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Set up new sales displays each week with fresh merchandise.
Learned duties for various positions and provided backup at key times.
Used POS system to enter orders, process payments and issue receipts.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Reconciled account files and produced monthly reports.
Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Managed payroll processing for staff, ensuring accuracy and timely disbursement of salaries.
Supported onboarding process for new hires, facilitating smooth transition into team.