Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lechelle Wright

Visalia

Summary

Regional Retail Leader with over 20 years of retail experience, recognized for enhancing operational efficiency and driving sales growth through data analysis and effective merchandising strategies. Proven leadership in performance management and relationship building, achieving significant reductions in inventory shrinkage while fostering a culture of customer satisfaction and team development. My passion lies with inspiring others to achieve their full potential and empowering them to be results driven while consistently exceeding targets.

Overview

12
12
years of professional experience

Work History

Regional Retail Manager

Rite Aid
01.2023 - Current
  • Collaborated with store managers to set achievable sales targets, monitoring progress towards goals on a regular basis.
  • Streamlined operational processes, reducing overhead costs and increasing overall profitability for the region.
  • Leveraged data analysis to identify underperforming stores, implementing corrective actions that increased sales performance.
  • Oversaw visual merchandising initiatives across multiple locations, creating an engaging in-store experience that attracted customers and drove sales growth.
  • Implemented loss prevention measures, significantly decreasing instances of shoplifting and inventory shrinkage across the region.
  • Conducted performance evaluations for store managers, identifying areas for improvement and recommending appropriate training or development opportunities.
  • Enhanced customer satisfaction by implementing effective merchandising strategies and store layouts.
  • Developed strong relationships with vendors to increase products in areas of certain demographics and diverse geography.
  • Ensured compliance with company policies, local regulations, and industry standards across all stores in the region, mitigating potential risks to the business.

Store Manager

Rite Aid
06.2013 - 01.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed financial aspects of store operations, including budget planning, expense tracking, inventory controls, and accurate record-keeping to maintain fiscal responsibility.
  • Maximized sales by implementing excellent customer service and adherence to standard practices.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Conducted hiring, training and mentoring new staff members.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.


Education

Associate of Science - Paralegal Studies

College of The Sequoias
Visalia, CA
06-2007

Skills

  • Operational efficiency
  • Succession planning
  • Financial Acumen
  • Leadership development
  • Performance management
  • Relationship building
  • Change management
  • Complaint resolution
  • Verbal and written communication
  • Self motivation

Timeline

Regional Retail Manager

Rite Aid
01.2023 - Current

Store Manager

Rite Aid
06.2013 - 01.2023

Associate of Science - Paralegal Studies

College of The Sequoias

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Lechelle Wright