LEATRICE JONES
MSW Social Worker
North Hills,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level MSW Social Worker position. Ready to help team achieve company goals.
Overview
36
36
years of professional experience
Work History
Social Work Intern
RECOVERWELL
05.2023 - Current
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Sorted, organized, and maintained files.
- Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
- Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
FMLA Disability Coordinator
PROVIDENCE FACEY MEDICAL FOUNDATION
02.2016 - Current
- Medical Records
- Indexing/Scanner
- Fax/Copy
- Assist Phones Coverage.
- Coverage for the disability department.
- EMR.
- Disability processor.
- HIM Processor
- Faxing, copying.
- Customer service.
- EPIC
- Collaborated with other professionals to assess client needs.
- Monitored and evaluated client progress compared to measurable treatment and care plan goals.
- Documented services and collected required data for evaluation.
- Referred client or family to appropriate community resources to obtain support for mental or physical illness.
- Tracked patient or client care and followed through to provide service effectiveness.
- Supervised other workers and caregivers providing services to clients.
- Utilized data and experience to coordinate patient care and rehabilitation.atient advocate
Medical Referrals Coordinator / Medical Biller
Woodland Hills Urgent Care
03.2004 - 01.2016
- Authorizations of Insurance through Utilization Dept (Online and fax) ICD-9 & CPT Coding Insurance Verification (online and by phone) Data Entry of patient demographic information Medical Billing using Ivtec software & Office Ally/drchrono (EMR) Assist with front office, answering phones, messages, scheduling, transfer calls, filing, & faxing
Medical Billing
Evergreen Pharmaceutical
Woodland Hills, California
09.2000 - 09.2002
- Reviewed patient bills for accuracy and completeness, and obtained any missing information Followed up on unpaid claims within standard billing cycle timeframe Data Entry, Filing, Faxing, Phones-inbound and outbound Customer Service, call patient discuss bills Prepared, reviewed and sent patient statements Prepared and distributed the customer's invoice and bills Assisted in handling the billing claims and resolving the denied claims Assisted 26 facilities in handling billing for homecare facilities
Insurance Verification Specialist
The Holman Group Managed Behavior and Health Care
03.1990 - 09.2000
- Eligibility and Insurance Verification (Online and by Phone)
- Data entry of patient demographics
- Answering phones, transfer calls , filling , faxing
- Customer Service
- Update patient benefit information in the organization's insurance system
Education
Master of Arts - MSW SOCIAL WORK
University of Massachusetts Global
Sacramento, CA12.2025
Bachelor of Arts - BA Social Work
University of Massachusetts Global
Sacramento, CA01.2024
Associate of Applied Science - Business Administration
Everest College
Woodland Hills, CA06.2003
Associate of Applied Science - Business Administration
Everest College Courtesy Career
Van Nuys, CA06.2002
Certificate - Medical Biller
Adelante Career Institute
Van Nuys, CA10.1994
Skills
- Medical Terminology
- CPT coding
- ICD-9-CM coding
- HCPCS coding
- Knowledge of HMO & PPO Billing
- Billing
- Claims
- 40-45 wpm Typing Speed
- HIPAA trained
- OSHA trained
- Medical Insurance Eligibility
- Medical Front office
- Medical Back office
- Data Entry
- Filing
- Faxing
- Medical billing
- Medicare billing
- MS
- Microsoft
- Excel
- Online medical referral
- Authorizations
- Billing and coding
- Customer service
- EMR
- Supervisor
- Disability Coordinator
- EPIC
- Scanner
- Indexer
- Case assessment
- Multitasking
- Time management abilities
- Team building
- Patient Advocacy
Case management
Referrals and networking
Mental health support
Case records management
Treatment plan guidance
Client advocacy
Self motivation
Reliability
Patient support
Clinical assessment
Problem-solving
Excellent communication
Timeline
Social Work Intern
RECOVERWELL
05.2023 - Current
FMLA Disability Coordinator
PROVIDENCE FACEY MEDICAL FOUNDATION
02.2016 - Current
Medical Referrals Coordinator / Medical Biller
Woodland Hills Urgent Care
03.2004 - 01.2016
Medical Billing
Evergreen Pharmaceutical
09.2000 - 09.2002
Insurance Verification Specialist
The Holman Group Managed Behavior and Health Care
03.1990 - 09.2000
Master of Arts - MSW SOCIAL WORK
University of Massachusetts Global
Bachelor of Arts - BA Social Work
University of Massachusetts Global
Associate of Applied Science - Business Administration
Everest College
Associate of Applied Science - Business Administration
Everest College Courtesy Career
Certificate - Medical Biller
Adelante Career Institute