Summary
Overview
Work History
Education
Skills
Timeline
Generic

LEATRICE JONES

MSW Social Worker
North Hills,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level MSW Social Worker position. Ready to help team achieve company goals.

Overview

36
36
years of professional experience

Work History

Social Work Intern

RECOVERWELL
05.2023 - Current
  • Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
  • Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Sorted, organized, and maintained files.
  • Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
  • Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
  • Conducted outreach to local referral sources to build strong partnerships for supportive services.
  • Assisted colleagues in their tasks when needed, fostering a supportive work environment.
  • Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.

FMLA Disability Coordinator

PROVIDENCE FACEY MEDICAL FOUNDATION
02.2016 - Current
  • Medical Records
  • Indexing/Scanner
  • Fax/Copy
  • Assist Phones Coverage.
  • Coverage for the disability department.
  • EMR.
  • Disability processor.
  • HIM Processor
  • Faxing, copying.
  • Customer service.
  • EPIC
  • Collaborated with other professionals to assess client needs.
  • Monitored and evaluated client progress compared to measurable treatment and care plan goals.
  • Documented services and collected required data for evaluation.
  • Referred client or family to appropriate community resources to obtain support for mental or physical illness.
  • Tracked patient or client care and followed through to provide service effectiveness.
  • Supervised other workers and caregivers providing services to clients.
  • Utilized data and experience to coordinate patient care and rehabilitation.atient advocate

Medical Referrals Coordinator / Medical Biller

Woodland Hills Urgent Care
03.2004 - 01.2016
  • Authorizations of Insurance through Utilization Dept (Online and fax) ICD-9 & CPT Coding Insurance Verification (online and by phone) Data Entry of patient demographic information Medical Billing using Ivtec software & Office Ally/drchrono (EMR) Assist with front office, answering phones, messages, scheduling, transfer calls, filing, & faxing

Medical Billing

Evergreen Pharmaceutical
Woodland Hills, California
09.2000 - 09.2002
  • Reviewed patient bills for accuracy and completeness, and obtained any missing information Followed up on unpaid claims within standard billing cycle timeframe Data Entry, Filing, Faxing, Phones-inbound and outbound Customer Service, call patient discuss bills Prepared, reviewed and sent patient statements Prepared and distributed the customer's invoice and bills Assisted in handling the billing claims and resolving the denied claims Assisted 26 facilities in handling billing for homecare facilities

Insurance Verification Specialist

The Holman Group Managed Behavior and Health Care
03.1990 - 09.2000
  • Eligibility and Insurance Verification (Online and by Phone)
  • Data entry of patient demographics
  • Answering phones, transfer calls , filling , faxing
  • Customer Service
  • Update patient benefit information in the organization's insurance system

Education

Master of Arts - MSW SOCIAL WORK

University of Massachusetts Global
Sacramento, CA
12.2025

Bachelor of Arts - BA Social Work

University of Massachusetts Global
Sacramento, CA
01.2024

Associate of Applied Science - Business Administration

Everest College
Woodland Hills, CA
06.2003

Associate of Applied Science - Business Administration

Everest College Courtesy Career
Van Nuys, CA
06.2002

Certificate - Medical Biller

Adelante Career Institute
Van Nuys, CA
10.1994

Skills

  • Medical Terminology

  • CPT coding

  • ICD-9-CM coding

  • HCPCS coding

  • Knowledge of HMO & PPO Billing

  • Billing

  • Claims

  • 40-45 wpm Typing Speed

  • HIPAA trained

  • OSHA trained

  • Medical Insurance Eligibility

  • Medical Front office

  • Medical Back office

  • Data Entry

  • Filing

  • Faxing

  • Medical billing

  • Medicare billing

  • MS

  • Microsoft

  • Excel

  • Online medical referral

  • Authorizations

  • Billing and coding

  • Customer service

  • EMR

  • Supervisor

  • Disability Coordinator

  • EPIC

  • Scanner

  • Indexer

  • Case assessment

  • Multitasking

  • Time management abilities

  • Team building

  • Patient Advocacy

Case management

Referrals and networking

Mental health support

Case records management

Treatment plan guidance

Client advocacy

Self motivation

Reliability

Patient support

Clinical assessment

Problem-solving

Excellent communication

Timeline

Social Work Intern

RECOVERWELL
05.2023 - Current

FMLA Disability Coordinator

PROVIDENCE FACEY MEDICAL FOUNDATION
02.2016 - Current

Medical Referrals Coordinator / Medical Biller

Woodland Hills Urgent Care
03.2004 - 01.2016

Medical Billing

Evergreen Pharmaceutical
09.2000 - 09.2002

Insurance Verification Specialist

The Holman Group Managed Behavior and Health Care
03.1990 - 09.2000

Master of Arts - MSW SOCIAL WORK

University of Massachusetts Global

Bachelor of Arts - BA Social Work

University of Massachusetts Global

Associate of Applied Science - Business Administration

Everest College

Associate of Applied Science - Business Administration

Everest College Courtesy Career

Certificate - Medical Biller

Adelante Career Institute
LEATRICE JONESMSW Social Worker