Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Leasan Thompson

Ottawa,Ontario

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Customer-focused Cashier Team Lead with driven work Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business.

Offering great problem-solving skills to quickly address customer questions and concerns.

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.

Overview

4
4
years of professional experience

Work History

Cashier Team Lead

Mcdonalds
Ottawa, Ontario
04.2020 - Current
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Trained new cashiers on proper use of registers and store policies.
  • Answered customer questions and provided store information.
  • Developed strong working relationships with team members to foster collaboration.
  • Assisted customers with locating items within the store when requested.
  • Ensured compliance with all safety regulations while performing tasks.
  • Processed payments promptly for customers to exceed productivity standards.

Education

Associate of Applied Science - Heating, Ventilation, Air Conditioning And Refrigeration Technician

National Tools And Engineering Institute
7 Ashenheim Road, Kingston Jamaica
11-2011

Skills

  • Customer Service
  • Adaptability and Dependability
  • Flexible Schedule
  • POS System
  • Positive Attitude
  • Team Leadership
  • Upselling Strategies
  • Money Handling
  • Punctual and Reliable

Languages

English
Full Professional

References

References available upon request.

Timeline

Cashier Team Lead

Mcdonalds
04.2020 - Current

Associate of Applied Science - Heating, Ventilation, Air Conditioning And Refrigeration Technician

National Tools And Engineering Institute
Leasan Thompson