Leann Patricia Casey
Murrieta
Summary
Self-reliant event coordinator with over approximately 8 years of experience developing imperative collaborations with skilled administrators to regulate and support critical business ambitions for timely and within budget successful event results. Well-organized and enthusiastic planner with experience in being mindful towards budgets and limitations while instituting relationships with partners for ideal savings. Decisive leader in necessary situations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Event Management Lead
West & Madison Events
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
Conference Services Manager
South Coast Winery
08.2023 - Current
- Enhanced client satisfaction by efficiently managing conference logistics and coordinating with vendors.
- Streamlined event planning processes for increased efficiency and improved customer experience.
- Maximized space utilization with precise room setup configurations tailored to event requirements.
- Implemented creative solutions for complex scheduling conflicts, maintaining client satisfaction and smooth operations.
- Conducted post-event evaluations to identify areas of improvement and implement necessary changes for future success.
- Cultivated positive relationships with clients, leading to repeat business and an expanded customer base.
- Coordinated seamless audiovisual setups, providing optimal presentation experiences for conference attendees.
- Elevated guest experiences through meticulous attention to detail in catering arrangements and menu selections.
- Supervised the timely breakdown of event spaces, ensuring rooms were promptly reset for upcoming conferences.
- Provided exceptional customer service throughout every stage of the event planning process.
- Implemented protocols and procedures to effectively manage planning process.
- Created detailed timelines and budgets for events to meet all deadlines.
- Produced concept plans for high-profile corporate meetings and events.
Event Coordinator
South Coast Winery
05.2023 - 08.2023
- Coordinated schedules and timelines for events.
- Performed event coordination for larger parties and gatherings.
- Coordinated florists, photographers, and musicians for events.
- Created detailed timelines and budgets for events to meet all deadlines.
- Coordinated transportation and parking arrangements for guests and vendors.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Coordinated with vendors to deliver exceptional services during events.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
Event Coordinator
Europa Village Wineries & Resort
03.2022 - 05.2023
- Scheduling and initiating tours.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Collecting deposits and scheduling future payments
- Scheduling detail meetings, menu/wine tastings and due dates on important information regarding client's wedding or event.
- Answering phone calls, emails and responding to voicemails in a timely manner.
- Creating Banquet Event Orders for kitchen staff and banquet staff.
- Weekly BEO meeting with all necessary staff.
- Communicating with Kitchen and Tasting Room on event space availability and times.
- Creating layouts, timelines and providing information to banquet staff and outsourced vendors.
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Ordering linens in a timely manner based on client's selections.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
- Supervised and assisted onsite banquet staff.
- Providing other departments with all information.
- Scheduling & executing banquet staff interviews.
- Knowledge in Amadeus System program.
- Responding to inquiries via company and third party websites (Knot, Wedding Wire, etc..).
Event Coordinator
Glen Ivy Golf Club
12.2020 - 09.2021
- Initial client contact and event inquiries.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Provide new inquiries with tours of venue and discuss pricing options.
- Schedule meeting and tastings to discuss timelines, décor, vendors and all other event details.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Develops creative solutions in small amounts of time, while staying under budget and meeting family expectations.
- Supervising and ensuring proper set up and take down of venue's essentials and décor.
- Provide unlimited telephone access to team to answer any questions or concerns that may arise when I am not on site.
- Day-of event coordination, ensuring smooth and complete execution on all aspects of event.
- Knowledge with TripleSeat Software Program.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Coordinated schedules and timelines for events.
Assistant Wedding Coordinator
Something Events with Sara Geiss
06.2019 - 01.2020
- Attend meetings with coordinator and couples to discuss timelines, venues, and décor.
- Assists wedding coordinator with day-of event activities and duties.
- Works directly with bridal parties and families to ensure high levels of satisfaction.
- Assist coordinator in developing creative solutions in a timely manor.
- Work along side vendors to ensure things go smoothly and on time.
Assistant Wedding Coordinator
The Love Riot with Amber Hubbard
05.2017 - 08.2019
- Arranged wedding decor, transportation, and other day-of-event needs.
- Responded to coordinator day of needs.
- Assisted with set-up and take down.
Receptionist/Studio Assistant
Lin & Jirsa Photography
01.2018 - 04.2018
- Greeted clients with a positive attitude.
- Kept studio clean and well-kept at all times.
- Kept up with photographers' schedules and reached out when clients arrived.
- Answered and transferred phone calls to appropriate photographer.
- Planned events within studio.
Assistant Wedding Coordinator
Spark Events
11.2016 - 03.2017
- Coordinated with participating vendors during event planning.
- Corresponded with clients to answer questions and resolve issues.
- Conferred with event staff at event site to coordinate details.
Performer
Disneyland Resort
05.2013 - Current
- Completed Disney guest experience and service training program.
- Performed in several parades and shows, often with high levels of guest interaction.
- Trained in guest and cast member safety policies and procedures.
Education
High School Diploma -
Norco High School
Norco, CA06.2011
Skills
- Integrity
- Guest Relations
- Hospitality
- Sales Expertise
- Schedule Management
- Meeting Planning
- Resourceful
- Time Management
- Microsoft Office Suite
- Tripleseat Software
- Amadeus System
Certification
- Riverside County Food Handler Certification - Exp. Dec, 31 2024
Timeline
Event Management Lead
West & Madison Events
09.2024 - Current
Conference Services Manager
South Coast Winery
08.2023 - Current
Event Coordinator
South Coast Winery
05.2023 - 08.2023
Event Coordinator
Europa Village Wineries & Resort
03.2022 - 05.2023
Event Coordinator
Glen Ivy Golf Club
12.2020 - 09.2021
Assistant Wedding Coordinator
Something Events with Sara Geiss
06.2019 - 01.2020
Receptionist/Studio Assistant
Lin & Jirsa Photography
01.2018 - 04.2018
Assistant Wedding Coordinator
The Love Riot with Amber Hubbard
05.2017 - 08.2019
Assistant Wedding Coordinator
Spark Events
11.2016 - 03.2017
Performer
Disneyland Resort
05.2013 - Current
High School Diploma -
Norco High School
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