Summary
Overview
Work History
Education
Skills
hobbies and interests
personal projects
References
Timeline
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Leanne Sharzer

Leanne Sharzer

Ottawa,Canada

Summary

Experienced Event Coordinator with 10+ years of experience in the client-centered service industry. Successfully organized and executed numerous charity events, resulting in over 30k in net revenue for local Ottawa charities. My strengths lie in communication, empathy, and attention to detail, ensuring seamless event planning and execution. I am passionate about creating meaningful and impactful experiences for attendees and giving back to the community. Additionally, I excel in building trust, fostering positive relationships, and ensuring everyone enjoys a positive event experience.

Overview

7
7
years of professional experience

Work History

Beer Vendor

Aramark
08.2023 - 11.2023
  • Achieved $3,000 in beer sales revenue during a single event
  • Suggested and implemented strategies to increase beer sales during high-volume events
  • Increased beer sales by implementing creative marketing strategies and upselling techniques.

Server

J'Unique
03.2023 - 07.2023
  • Maximized table turnover by efficiently serving customers and ensuring prompt refills
  • Delivered an exceptional dining experience by providing exceptional service to all guests, ensuring their needs are met and exceeded
  • Developed strong knowledge of the menu to effectively answer customer questions and make recommendations
  • Built and maintained rapport with customers to ensure repeat business and positive word-of-mouth referrals
  • Provided personalized recommendations and suggestions based on customer preferences and dietary restrictions to enhance their dining experience at J'Unique.

Server

Elgin Street Diner
10.2022 - 03.2023

Server

Blue Cactus Bar & Grill
09.2022 - 10.2022

Server

Aulde Dubliner & Pourhouse
07.2022 - 09.2022

Cashier

Loblaws
08.2019 - 06.2022
  • Managed cash transactions and bagged groceries for 4-12 hour shifts
  • Provided excellent customer service by assisting customers with finding products and answering their inquiries
  • Supervised 6-12 self-scan machines and ensured smooth operations
  • Organized overstock storage to maintain store cleanliness and efficiency
  • Received national recognition for expertise in fast and friendly service
  • Received numerous positive customer reviews for skill, speed, and efficiency in cashiering and bagging groceries
  • Trained and mentored new cashiers, ensuring they are knowledgeable and confident in their roles and tasks.

Cleaner

Mopify
08.2018 - 03.2019

Recovery Agent

Sephora
08.2016 - 08.2018

Education

Event Management -

Algonquin College
Ottawa, Ontario
08.2024

B.A in Psychology -

Carleton University
Ottawa, Ontario
12.2010

Early Childhood Education Diploma -

Algonquin College
Ottawa, Ontario
12.2009

Ontario Secondary School Diploma -

Elmwood School
Ottawa, Ontario
12.2007

Skills

  • Energetic
  • Disciplined
  • Hard-working
  • Resourceful
  • Positive
  • Enthusiastic
  • Empathetic
  • Excellent Interpersonal Skills
  • Quick Learner
  • Forward-thinking
  • Performs Well Under Pressure
  • Client-centered Service
  • Overall Computer Skills
  • Working in Fast-paced Environments
  • Smart Serve Certified
  • Relationship Building
  • Event Planning
  • Organizational Skills
  • Communication
  • Attention to Detail
  • Adaptability
  • Charity Fundraising
  • Seamless Execution
  • Event Coordination
  • Meaningful Experiences

hobbies and interests

  • Hockey
  • Video games
  • Camping
  • Personal Event-Planning
  • Strategic board gaming
  • Writing
  • Traveling
  • Family time

personal projects

Semi-Annual Board Game Event For Charity | Co-organizer | Ottawa

Apr 2016 - Nov 2018

•  Efficiently managed the venue, ensuring all logistical aspects were well-handled for a successful event

•  Facilitated and assisted in instructing over 80 board games

•  Orchestrated and managed engaging "play-to-win" games

•  Coordinate logistics for the events including securing a venue, coordinating game setups, and managing volunteers to ensure a smooth and successful event.

•  Collaborate with local businesses to secure sponsorship and donations for the events, ensuring a successful and impactful event.

•  Develop and implement a marketing strategy to promote the events and attract a larger audience

•  Design and implement interactive and engaging activities for attendees at the events ensuring a memorable and enjoyable experience.

•  Assist in creating and distributing promotional materials such as flyers, posters, and social media posts to attract a larger crowd to the Semi-Annual Board Game Event for Charity.

References

References available upon request.

Timeline

Beer Vendor

Aramark
08.2023 - 11.2023

Server

J'Unique
03.2023 - 07.2023

Server

Elgin Street Diner
10.2022 - 03.2023

Server

Blue Cactus Bar & Grill
09.2022 - 10.2022

Server

Aulde Dubliner & Pourhouse
07.2022 - 09.2022

Cashier

Loblaws
08.2019 - 06.2022

Cleaner

Mopify
08.2018 - 03.2019

Recovery Agent

Sephora
08.2016 - 08.2018

Event Management -

Algonquin College

B.A in Psychology -

Carleton University

Early Childhood Education Diploma -

Algonquin College

Ontario Secondary School Diploma -

Elmwood School
Leanne Sharzer