Hard-working, organized and dependable health promotion officer with previous experience working as an administrative officer for 4+ years in healthcare. Utilizes strong planning, organizational and communication skills towards improving operational efficiency. Successful at managing multiple priorities with positive attitude. Willingness to take on greater responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Health Promotion Officer
Health Service Executive
10.2021 - Current
Delivered and led out on Staff Health and Wellbeing initiatives with a 98% uptake in a bid to boost morale and give back to staff within the health service
Delivered Mental Health Promotion program's to school teachers to promote the mental health and emotional wellbeing of school-going children
Enhanced client lifestyle and wellbeing through person-centered treatment program's such as Stop Smoking Services
Managed large clinical caseload of over 100 patients.
Administrative Manager
COVID-19 Test Centre, Health Service Executive
03.2020 - 10.2021
Seconded to the COVID-19 Test Centre during the pandemic providing administrative support and ensuring smooth delivery of patient records for those coming in to be tested for COVID-19
Designed, created and submitted progress reports to senior management
Designed strategic schedules, rota's and workloads to promote productivity
Instructed employees in company policies and procedures, maximizing compliance and consistency
Scheduled staff and delegated assignments to adequately cover operational and project requirements
Delivered comprehensive training to employees to ensure and maintain compliance
Identified skills gaps and arranged relevant training to upskill clerical team
Assessed employee performance and implemented corrective actions
Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.
Administrative Officer
Health Service Executive
06.2017 - 03.2020
Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks
Managing waiting lists to ensure that all appointment slots were fully utilized
Monitored office inventory supplies such as paper, ink, toner
Produced and distributed monthly reports using Excel knowledge
Created and submitted progress reports to senior management
Took minutes and thorough notes in meetings for distribution
Organized meetings and events guaranteeing professional results.
Cashier Assistant
Londis Milltown
06.2013 - 06.2017
Processed cash, credit and debit payments accurately and efficiently, minimizing till discrepancies
Minimized long register queues by completing sales transactions quickly and accurately
Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards
Maintained excellent client satisfaction by providing professional, courteous customer service
Performed accurate cash counts at store opening and closing
Regularly restocked, arranged and organized merchandise across front aisles to drive product sales
Checked identification for proof-of-age as required, refusing alcohol and tobacco sales to underage customers
Completed opening and closing procedures each day
Assisted in smooth running of shop floor processes by helping customers locate items and ensuring signage and pricing accuracy.
Education
Bachelor of Arts - Health Promotion
Waterford Institute of Technology
Waterford, Ireland
05.2017
Skills
Communication skills
Time management
Teamwork
Minute taking
Administration support
Problem-solving
Person-centred care
Professionalism
Timeline
Health Promotion Officer
Health Service Executive
10.2021 - Current
Administrative Manager
COVID-19 Test Centre, Health Service Executive
03.2020 - 10.2021
Administrative Officer
Health Service Executive
06.2017 - 03.2020
Cashier Assistant
Londis Milltown
06.2013 - 06.2017
Bachelor of Arts - Health Promotion
Waterford Institute of Technology
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