Detailed Customer Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
15
15
years of professional experience
Work History
Customer Service Representative
Tim Hortons
Windsor, ON
02.2024 - 05.2025
Delivered exceptional customer service in a fast-paced environment.
Handled cash transactions and operated point-of-sale systems efficiently.
Prepared and served food and beverages according to company standards.
Maintained cleanliness and organization of work area throughout shifts.
Assisted team members in training new staff on operational procedures.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Team Member
Costco
Windsor, ON
02.2019 - 06.2024
Assisted customers with product inquiries and provided exceptional service.
Stocked shelves and organized merchandise for optimal display.
Operated cash registers and processed transactions accurately.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Store Manager
Mac's Convenience
Windsor, ON
08.2010 - 05.2019
Managed daily store operations and ensured compliance with company policies.
Trained and supervised staff to improve customer service and efficiency.
Oversaw inventory management, including stock ordering and product placement.
Monitored financial performance and controlled expenses within budget guidelines.
Recruited, trained and supervised new employees.
Conducted daily store operations, including opening and closing procedures and cash handling.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Managed inventory tracking and physical inventory counts to minimize loss.