Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leanne Ireland

Whitby,On

Summary

Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Concierge

Viva Whitby Shores Retirement Communities
06.2023 - Current
  • Managed the day-to-day operations of the concierge desk
  • Utilized problem solving skills to identify solutions for various issues related to concierge duties
  • Ensured that all customer complaints were addressed in a timely fashion
  • Provided exceptional customer service at all times in order to exceed expectations

Personal Support Worker

Lakeridge Health Gardens
11.2023 - 01.2024
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Seafood Manager

Sobeys
09.2016 - 10.2021
  • Ensured compliance with all applicable laws, regulations, sanitation standards, health codes and company policies
  • Demonstrated ability to efficiently manage seafood operations, including ordering and inventory control
  • Collaborated with vendors to secure favorable terms on pricing and delivery schedules
  • Adjusted staffing levels according to fluctuating demand while managing labour costs within budget constraints

Education

Personal Support Worker -

Computek College
01.2024

Skills

  • Policy and Procedure Adherence
  • Direct Patient Care
  • Time Management
  • ADLs Assistance
  • Behavior Redirection
  • Medical Reminders
  • Dependable and Responsible
  • Covid-19 Safety Protocols
  • General Housekeeping
  • Administrative Support
  • Transportation Coordination

Certification

JHSC Certification

Standard First Aid & CPR Level C

Timeline

Personal Support Worker

Lakeridge Health Gardens
11.2023 - 01.2024

Concierge

Viva Whitby Shores Retirement Communities
06.2023 - Current

Seafood Manager

Sobeys
09.2016 - 10.2021

Personal Support Worker -

Computek College

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Leanne Ireland