Leanne Ireland
Whitby,On
Summary
Motivated student with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Concierge
Viva Whitby Shores Retirement Communities
2023.06 - Current
- Managed the day-to-day operations of the concierge desk
- Utilized problem solving skills to identify solutions for various issues related to concierge duties
- Ensured that all customer complaints were addressed in a timely fashion
- Provided exceptional customer service at all times in order to exceed expectations
Personal Support Worker
Lakeridge Health Gardens
2023.11 - 2024.01
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Seafood Manager
Sobeys
2016.09 - 2021.10
- Ensured compliance with all applicable laws, regulations, sanitation standards, health codes and company policies
- Demonstrated ability to efficiently manage seafood operations, including ordering and inventory control
- Collaborated with vendors to secure favorable terms on pricing and delivery schedules
- Adjusted staffing levels according to fluctuating demand while managing labour costs within budget constraints
Education
Personal Support Worker -
Computek College
01.2024
Skills
- Policy and Procedure Adherence
- Direct Patient Care
- Time Management
- ADLs Assistance
- Behavior Redirection
- Medical Reminders
- Dependable and Responsible
- Covid-19 Safety Protocols
- General Housekeeping
- Administrative Support
- Transportation Coordination
Certification
JHSC Certification
Standard First Aid & CPR Level C
Timeline
Personal Support Worker
Lakeridge Health Gardens
2023.11 - 2024.01
Concierge
Viva Whitby Shores Retirement Communities
2023.06 - Current
Seafood Manager
Sobeys
2016.09 - 2021.10
Personal Support Worker -
Computek College
JHSC Certification
Standard First Aid & CPR Level C
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