Leanne Hodgson
Prince George,BC
Summary
Objective focused on securing full-time employment with a company committed to ethical practices and professional growth. Highly organized administrative support professional recognized for exceptional productivity and efficiency. Proficient in data entry, calendar management, and document preparation, facilitating seamless operations. Strong communication, problem-solving, and time management skills enhance team collaboration and project success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Administration Assistant/Nursery Assistant Manager
Swan Lake Market and Garden
Vernon, BC
05.2022 - 10.2024
- Provided administrative support by entering receiving documents, maintaining customer records, and updating product data using Excel, SMS, and Catapult systems.
- Assisted with preparing seasonal budgets, inventory tracking, and stock ordering for upcoming sales periods.
- Maintained accurate product information by entering stock codes, descriptions, and pricing into inventory software.
- Developed and maintained strong relationships with suppliers through professional communication via phone, email, and in-person meetings.
- Responded to customer inquiries promptly and courteously, both in person, by telephone, and by email.
- Operated cash tills and supported daily retail transactions during peak periods.
- I helped with in-store merchandising, greenhouse setup, and seasonal product displays to enhance the shopping experience.
- Participated in company events and demonstrations, contributing to promotional and customer engagement activities.
Production Worker (Part Time)
Shawn Pace/Commercial Kitchen
Vernon , BC
09.2019 - 06.2022
- Affixed labels, company logos, and exterior details to products.
- Ensured accurate attachment of labels and expiry dates for each item.
- Cleaned and inspected all items prior to packaging.
- Packaged and sealed completed products while preparing items for shipment.
- Adhered strictly to all safety guidelines during operations.
- Lifted, bent, and stood for extended periods as required by tasks.
- Met all production deadlines consistently throughout tenure.
Sales Key Holder
Dollarama
Vernon, BC
05.2020 - 05.2022
- Streamlined processes for stock replenishment, shelf restocking, and inventory organization.
- Processed payments through cash registers and point of sale systems efficiently.
- Collaborated with store managers to design promotional campaigns for various products.
- Ensured compliance with safety regulations, promoting a secure work environment.
- Managed daily operations, including opening/closing duties, scheduling shifts, and task delegation.
- Assisted in training new sales associates on POS systems and cash handling procedures.
- Provided customer service by addressing inquiries, locating items, and resolving issues promptly.
- Conducted regular audits of store policies, pricing strategies, and merchandise displays.
Front Desk/Gift Shop Attendant (Seasonal)
Allan Brooks Nature Centre
Vernon , BC
07.2019 - 12.2019
- Greeted and directed visitors, providing information on display areas and walking trails.
- Answered inquiries regarding ecosystem details in person and via telephone.
- Managed inventory for books and gifts sold at nature center, ensuring accurate stock levels.
- Classified and organized records to enhance front desk efficiency.
- Conducted daily cash reconciliation for donation boxes and cash register.
Event Coordinator and Banquet Manager
Village Green Hotel
Vernon, BC
06.2017 - 01.2019
- Ensured compliance with regulations by monitoring event activities and participant satisfaction.
- Consulted customers to define objectives and requirements for meetings, conferences, and conventions.
- Reviewed event bills for accuracy, approving payments in a timely manner.
- Arranged audio-visual equipment and supplies required for successful events.
- Planned and executed events from inception to completion while maintaining detailed financial records.
- Handled cash transactions and prepared deposits, ensuring accurate financial operations.
- Executed personnel actions including hiring, training, and managing employee schedules.
- Established electronic filing systems to enhance document management efficiency.
Sales Associate
Village Green Hotel
Vernon, BC
03.2016 - 06.2017
- Answered telephones, providing information to callers or transferring calls to appropriate personnel.
- Created and maintained databases through accurate data entry and updates.
- Managed electronic and paper filing systems, ensuring organized documentation of sales and budgeting correspondence.
- Operated office equipment, including fax machines, copiers, and phone systems.
- Attached relevant files to incoming correspondence that required responses.
- Conducted research to locate necessary information using internet resources and existing files.
- Developed and maintained internal and external company websites for enhanced communication.
- Adapted to new office technologies as they were introduced.
Assistant Catering Manager
Village Green Hotel
Vernon, BC
11.1998 - 03.2016
- Set tables with clean linens, cloth napkins, silverware, and glassware to ensure presentation standards.
- Executed serving, cleaning, and stocking duties in meeting and dining rooms to elevate customer service.
- Maintained sufficient inventory of clean linens, silverware, and glassware to support operations.
- Located requested items promptly to fulfill customer needs efficiently.
- Transported food, dishes, and trays from kitchens to serving areas in a timely manner.
- Replenished food and equipment supplies at steam tables or service bars without delay.
- Garnished foods and arranged them on tables for optimal visibility and accessibility.
- Set up and dismantled furniture and equipment for all meetings and banquets.
Education
High School Diploma Vernon -
W.L. Seaton Secondary School
Vernon, BCAssociate of Arts - Fashion Merchandising And Design
Granton Institute Of Technology
Vancouver, BCSkills
- Microsoft Excel
- Inventory management
- Data entry
- Customer service
- Cash handling
- Supplier communication
- Event coordination
- Problem solving
Certification
- Serving It Right
- Food Safe
- Level 1 First Aid
- WHMIS
- Fundamentals of Insurance Cetificate (2017)
References
References available upon request.
Timeline
Administration Assistant/Nursery Assistant Manager
Swan Lake Market and Garden
05.2022 - 10.2024
Sales Key Holder
Dollarama
05.2020 - 05.2022
Production Worker (Part Time)
Shawn Pace/Commercial Kitchen
09.2019 - 06.2022
Front Desk/Gift Shop Attendant (Seasonal)
Allan Brooks Nature Centre
07.2019 - 12.2019
Event Coordinator and Banquet Manager
Village Green Hotel
06.2017 - 01.2019
Sales Associate
Village Green Hotel
03.2016 - 06.2017
Assistant Catering Manager
Village Green Hotel
11.1998 - 03.2016
High School Diploma Vernon -
W.L. Seaton Secondary School
Associate of Arts - Fashion Merchandising And Design
Granton Institute Of Technology
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