Leanne Fequet
Edmonton,AB
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
27
27
years of professional experience
Work History
Retail Store Manager
The Tin Box
Edmonton, AB , Alberta
02.2023 - Current
- Assisted in store construction and pre-opening preparations
- Received, labeled and merchandised all incoming store inventory
- Recruited, instructed, and mentored all employees at a small private establishment
- Managed scheduling and processed staff payroll efficiently
- Educated employees on product knowledge, POS system functionalities, and best practices for store operations.
- Managed all aspects of daily store operations
- Provided exceptional customer service
- Demonstrated excellent customer service skills by handling all inquiries and issues with respect and a positive attitude
Dedicated Delivery Driver
FedEx
Edmonton , Alberta
10.2021 - 02.2023
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Corporate Account Manager
PMA Canada
Edmonton , AB
09.2002 - 08.2016
- Planned, sold and executed programs with key corporate account head offices. Followed through at store level.
- Created sales forecasts by product for corporate accounts.
- Sold to and serviced many independent retailers.
- Answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Fostered relationships with customers to expand customer base and retain business.
- Followed-up with clients to ensure customer satisfaction.
- Organized routes and schedules in territory to maximize efficiency.
- Created and implemented store displays, highlighting target products with eye-catching signs and shelf positions.
- Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
Inside Sales Representative
Elite Sportswear and Awards
Edmonton , AB
04.2001 - 09.2002
- Assisted customers in the store find the best product for their needs.
- Processed customer work orders.
- Ensured orders were completed correct and on time.
Produce Clerk
IGA Grocery Store
Edmonton , AB
09.1997 - 02.2000
- Verified invoices against delivered merchandise to ensure shipment accuracy.
- Placed purchase orders with suppliers to maintain optimum stock levels.
- Rotated stock to maintain freshness.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Disposed of expired and overripe items to eliminate health risks.
- Checked prices and located products for customers.
- Assessed floor displays to restock merchandise.
- Transferred produce to sales floor from storage areas, arranging inventory in organized and aesthetically pleasant manner.
Education
High School Diploma -
Austin O'Brien
Edmonton, AB06.1998
Skills
- Product and service knowledge
- On-site product demonstrations
- Relationship selling
- Product merchandising and distribution
- Client account management
- Key account management
- Sales Forecasting
- Coaching and Mentoring
- Problem-Solving
- Hiring and Training
- Dependable and reliable
Additional Information
I have a 6 year gap in my resume while I stayed home and cared for my children. I have been excited to be back to work for the last 3 years. I am now looking for a career where can grow and learn. I feel that this position could be the perfect fit for me. Thank you for taking your time to review my resume and I look forward to hearing from you.
Timeline
Retail Store Manager
The Tin Box
02.2023 - Current
Dedicated Delivery Driver
FedEx
10.2021 - 02.2023
Corporate Account Manager
PMA Canada
09.2002 - 08.2016
Inside Sales Representative
Elite Sportswear and Awards
04.2001 - 09.2002
Produce Clerk
IGA Grocery Store
09.1997 - 02.2000
High School Diploma -
Austin O'Brien
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