Leanne Fequet
Edmonton,AB
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
27
27
years of professional experience
Work History
Retail Store Manager
The Tin Box
Edmonton, AB, Alberta
02.2023 - Current
- Assisted in store construction and pre-opening preparations
- Received, labeled and merchandised all incoming store inventory
- Recruited, instructed, and mentored all employees at a small private establishment
- Managed scheduling and processed staff payroll efficiently
- Educated employees on product knowledge, POS system functionalities, and best practices for store operations.
- Managed all aspects of daily store operations
- Provided exceptional customer service
- Demonstrated excellent customer service skills by handling all inquiries and issues with respect and a positive attitude
Dedicated Delivery Driver
FedEx
Edmonton, Alberta
10.2021 - 02.2023
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Corporate Account Manager
PMA Canada
Edmonton, AB
09.2002 - 08.2016
- Planned, sold and executed programs with key corporate account head offices. Followed through at store level.
- Created sales forecasts by product for corporate accounts.
- Sold to and serviced many independent retailers.
- Answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Fostered relationships with customers to expand customer base and retain business.
- Followed-up with clients to ensure customer satisfaction.
- Organized routes and schedules in territory to maximize efficiency.
- Created and implemented store displays, highlighting target products with eye-catching signs and shelf positions.
- Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
Inside Sales Representative
Elite Sportswear and Awards
Edmonton, AB
04.2001 - 09.2002
- Assisted customers in the store find the best product for their needs.
- Processed customer work orders.
- Ensured orders were completed correct and on time.
Produce Clerk
IGA Grocery Store
Edmonton, AB
09.1997 - 02.2000
- Verified invoices against delivered merchandise to ensure shipment accuracy.
- Placed purchase orders with suppliers to maintain optimum stock levels.
- Rotated stock to maintain freshness.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Disposed of expired and overripe items to eliminate health risks.
- Checked prices and located products for customers.
- Assessed floor displays to restock merchandise.
- Transferred produce to sales floor from storage areas, arranging inventory in organized and aesthetically pleasant manner.
Education
High School Diploma -
Austin O'Brien
Edmonton, AB06.1998
Skills
- Product and service knowledge
- On-site product demonstrations
- Relationship selling
- Product merchandising and distribution
- Client account management
- Key account management
- Sales Forecasting
- Coaching and Mentoring
- Problem-Solving
- Hiring and Training
- Dependable and reliable
Additional Information
I have a 6 year gap in my resume while I stayed home and cared for my children. I have been excited to be back to work for the last 3 years. I am now looking for a career where can grow and learn. I feel that this position could be the perfect fit for me. Thank you for taking your time to review my resume and I look forward to hearing from you.
Timeline
Retail Store Manager
The Tin Box
02.2023 - Current
Dedicated Delivery Driver
FedEx
10.2021 - 02.2023
Corporate Account Manager
PMA Canada
09.2002 - 08.2016
Inside Sales Representative
Elite Sportswear and Awards
04.2001 - 09.2002
Produce Clerk
IGA Grocery Store
09.1997 - 02.2000
High School Diploma -
Austin O'Brien
Similar Profiles
Ashley TohAshley Toh
Head of Guest Relations at Tin Box Group SingaporeHead of Guest Relations at Tin Box Group Singapore
Kaylee TovillaKaylee Tovilla
Restaurant Hostess at Tin Tin Seafood RestaurantRestaurant Hostess at Tin Tin Seafood Restaurant
Yuma NumaiYuma Numai
Server at Tin Tin Win Win Group Holding LTDServer at Tin Tin Win Win Group Holding LTD