LEANNE DRAKES
Overview
3
3
years of professional experience
Work History
Sales Operations Associate
Alo Yoga
11.2023 - Current
- Pointed out process bottlenecks and inconsistencies to upper management, facilitating continuous process improvement to eliminate standard procedures hindering successful sales tactics.
- Evaluated performance of products and sales campaigns through review of sales data, identifying trends and applying lessons learned to future sales initiatives.
- Managed internal operational standards and productivity targets.
- Encouraged and promoted ideas aligned to business needs and benefits.
Sales Advisor
Aritzia
09.2022 - 09.2023
- Consistently met daily sales quota while producing an effortless experience for clients
- Upsold customers to help meet the company's business goals
- Manages Fitting Rooms by consulting and maximizing the outgoing sales
- Source and build Clientele to bring in my loyal customers to the company.
Barista
The Bubble Tea Shop
05.2021 - 09.2022
- Ability to meet/close sales goals, Trains and interviews new employees sharing prior knowledge
- Opens and closes the store which includes cashing out the till by making sure the total cash float is calculated and evened out at the end of the night
Line Cook
Horin Ramen
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared and cooked meals according to recipes and customer specifications.
Barista
Presotea Bubble Tea
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
- Completed over successful daily cash audits to correctly balance drawers at end of each shift.
Babysitter
Babysit
- Prepared healthy, age-appropriate snacks and meals, changed diapers, and entertained the kids which supported their social and verbal skills positively
- Monitored children's play activities to verify safety.
Education
CPHR
2026
High School Diploma -
Gladstone Secondary School
Vancouver, BC07.2021
Bachelor of Science - Science And Technology
Langara College
Vancouver2021
Skills
- POS System Operations
- Managing Operations/BOH Inventory
- Shipment/Receiving Stock
- Sales Expertise
- Time Management
- Customer Service Orientation
- Data Analysis
- Performance Reporting
- Inventory Management
- Software Applications
Timeline
Sales Operations Associate
Alo Yoga
11.2023 - Current
Sales Advisor
Aritzia
09.2022 - 09.2023
Barista
The Bubble Tea Shop
05.2021 - 09.2022
Line Cook
Horin Ramen
Barista
Presotea Bubble Tea
Babysitter
Babysit
CPHR
High School Diploma -
Gladstone Secondary School
Bachelor of Science - Science And Technology
Langara College
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