Coordinating and supporting multiple employees through effective scheduling, fostering an organized and efficient work environment
Maintaining strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
Proficiently edit and dispatch supervised visit reports to social workers, ensuring the accurate and timely communication of essential information.
Editing client files to ensure accurate and up-to-date information, facilitating clear communication
Family Service Worker/After Hours Supervisor
Capital Family Services
05.2018 - 05.2023
Supporting children, youth and families to enhance their overall wellness and functioning and provide solutions for ensuring safety for all children and youth
Provide support services to youth with complex needs, such as the teaching of social skills and personal care, continued involvement in education, behavior management, emotion regulation, transitions to independence, access to community resources
Liaison between clients, stakeholders (Social Development, Group Homes, etc) and staff when the office is closed on evenings and weekends. Relay information staff, deal with any issue that may arise and defuse difficult situations when needed
Human Service Councilor
Integrity Home Health Services
10.2017 - 05.2018
Worked as a human service councilor
My duties include getting clients to and from visits with the children
Supervising visits between clients and children
Getting clients to meetings, daycare, schools
Writing up objective reports in a timely and sensitive manner for the Social Workers to review
Helping clients that are dealing with mental health issues, parenting problems, abuse and family
Maintain confidentiality and the utmost respect towards the people I am working with.
Education
Bachelor of Arts - Psychology
The University of New Brunswick
05.2018
Skills
Ambitious
Adaptable
Cooperative
Dependable
Energetic
Efficient
Stress Management
Report Writing
Awards Certificates
Platinum Homer Award, I was given this awards for excellent customer service. I am only one of the few part timers ever given this award in the history of our store. This award is given to associates who have been recognized by customers when they leave a comment on our voice of customer’s survey at the bottom the receipt. For every three recognitions, we are given an award, I also have my bronze, silver, gold and am currently working towards my second silver.
Work Place First Aid/CPR Trained, Took a two-day comprehensive course on CPR and Work Place First Aid through Saint John Ambulance in June 2017. Finished and passed the course, have a certificate readily available.
NVCI, Received training in non-violent intervention training in May of 2018. Passed the course and was given a certificate upon its completion.
RBT, April 2019
References
Taylor Gyuk, Family Service Supervisor, 506-454-0078