Dedicated operations leader with a track record of driving process optimization and managing successful events. Known for strong team building and budgeting skills, ready to leverage expertise to elevate organizational performance.
Overview
2026
2026
years of professional experience
Work History
Operations Manager
Golf Den
Sherwood Park, Alberta
09.2018 - 08.2025
Oversaw all day-to-day operations, encompassing staff hiring, training, and scheduling.
Managed payroll processes.
Created and controlled golf leagues and promotional events.
Upkeep and management of golf simulators.
Food and beverage ordering and quality control.
Hotel Manager
Park Center and Hotel
Sherwood Park, Alberta
10.2016 - 12.2018
Oversaw daily hotel operations and ensured exceptional guest experiences.
Daily auditing.
Website upkeep and online reservation management.
Front Office Manager
RoadKing Travel Centre
Sherwood Park, Alberta
06.2012 - 06.2016
Supervised front office operations and staff scheduling at busy travel center.
Managed hotel front desk.
Resolved tenant issues and managed rental agreements.
Managed billing and collections for company hotel accounts.
Restaurant Manager
Alberts Restaurant Group
Sherwood Park, Alberta
02.2003 - 07.2011
Managed daily restaurant operations, ensuring efficient workflow and customer satisfaction.
Copy and Print Specialist
Staples
Victoria, British Columbia
1999 - 2001
Oversaw all operations of copy shop.
Consultant
Boston Pizza Int.
1995 - 2001
Recruiting and training personnel for new franchises in B.C. and AB.
Guiding new franchise owners in executing company policies.