Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leanne Coffin

Sherwood Park,AB

Summary

Dedicated operations leader with a track record of driving process optimization and managing successful events. Known for strong team building and budgeting skills, ready to leverage expertise to elevate organizational performance.

Overview

2026
2026
years of professional experience

Work History

Operations Manager

Golf Den
Sherwood Park, Alberta
09.2018 - 08.2025
  • Oversaw all day-to-day operations, encompassing staff hiring, training, and scheduling.
  • Managed payroll processes.
  • Created and controlled golf leagues and promotional events.
  • Upkeep and management of golf simulators.
  • Food and beverage ordering and quality control.

Hotel Manager

Park Center and Hotel
Sherwood Park, Alberta
10.2016 - 12.2018
  • Oversaw daily hotel operations and ensured exceptional guest experiences.
  • Daily auditing.
  • Website upkeep and online reservation management.

Front Office Manager

RoadKing Travel Centre
Sherwood Park, Alberta
06.2012 - 06.2016
  • Supervised front office operations and staff scheduling at busy travel center.
  • Managed hotel front desk.
  • Resolved tenant issues and managed rental agreements.
  • Managed billing and collections for company hotel accounts.

Restaurant Manager

Alberts Restaurant Group
Sherwood Park, Alberta
02.2003 - 07.2011
  • Managed daily restaurant operations, ensuring efficient workflow and customer satisfaction.

Copy and Print Specialist

Staples
Victoria, British Columbia
1999 - 2001
  • Oversaw all operations of copy shop.

Consultant

Boston Pizza Int.
1995 - 2001
  • Recruiting and training personnel for new franchises in B.C. and AB.
  • Guiding new franchise owners in executing company policies.

Education

Digital Communications And Multimedia

Grant MacEwan
Edmonton, AB
01-2002

Health Care Program

Northern Alberta Institute of Technology
Edmonton
01-1997

Bachelor of Arts -

Concordia University
Edmonton, AB
01-1996

Diploma - Arts And Science

Grant MacEwan
Edmonton, AB
01-1992

Skills

  • Quality control
  • Operations oversight
  • Customer relationship management
  • Effective communication
  • Process optimization
  • Budgeting and cost control
  • Team building/leadership

Timeline

Operations Manager

Golf Den
09.2018 - 08.2025

Hotel Manager

Park Center and Hotel
10.2016 - 12.2018

Front Office Manager

RoadKing Travel Centre
06.2012 - 06.2016

Restaurant Manager

Alberts Restaurant Group
02.2003 - 07.2011

Copy and Print Specialist

Staples
1999 - 2001

Consultant

Boston Pizza Int.
1995 - 2001

Digital Communications And Multimedia

Grant MacEwan

Health Care Program

Northern Alberta Institute of Technology

Bachelor of Arts -

Concordia University

Diploma - Arts And Science

Grant MacEwan
Leanne Coffin