Leanne Chiasson
Orangeville,ON
Summary
Proven track record in enhancing customer relations and streamlining operations, demonstrated at Penningtons. Skilled in computer proficiency and customer service, I excel in high-pressure environments, achieving significant improvements in customer satisfaction. My expertise includes data entry and leveraging interpersonal skills to build lasting client relationships, ensuring operational excellence.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Penningtons
11.2013 - 10.2015
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Sales Associate
Paris Jewelers
10.2011 - 11.2013
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Warehouse Worker
H.B. Fenn & Co.
06.2001 - 03.2011
- Loaded, unloaded, and moved material to and from storage and production areas.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed cycle counts and monthly inventory.
- Assisted in receiving, stocking and distribution of merchandise.
Education
High School Diploma -
Bramalea Secondary School
Brampton, ON06.1999
Skills
- Customer Relations
- Computer Proficiency
- Customer Service
- Data Entry
Languages
English
Timeline
Customer Service Representative
Penningtons
11.2013 - 10.2015
Sales Associate
Paris Jewelers
10.2011 - 11.2013
Warehouse Worker
H.B. Fenn & Co.
06.2001 - 03.2011
High School Diploma -
Bramalea Secondary School