Dependable, well rounded individual with proficient management, record keeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
31
31
years of professional experience
Work History
Receptionist Administrator
Hybrid Elevator Ltd
05.2023 - Current
Completed clerical tasks such as daily banking, online banking, invoicing, accounts receivable, tracking/escalation process of contracts, and reception duties and personal scheduling of 6 individual schedules.
Executive Secretary for owner of business and General Manager. Responsible for travel of all employees and management schedules
Maintained and updated office records, both digital and physical. Comprehensive understanding of Site Drawings/Blueprints.
Responsible for coordination of all management/ staff/ sales meetings, documentation of all minutes and distribution of materials.
High volume of data entry and confidentiality.
Inventory Control/Logistics Coordinator
Universal Packaging Inc
01.2022 - 05.2023
Audited and corrected discrepancies in inventory numbers in 3 BC warehouses and 2 US warehouses.
Completed daily cycle counts to maintain accuracy of records.
Completed physical inventory counts each month/year. Held between 95-97% accuracy rate.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Data analysis, audits, and reconciliations.
Cross-border Logistic experience full-cycle.
Purolator and local trucking experience.
Completed daily cycle counts to maintain accuracy of records
Reception/ HR/Office Manager
Aurora Helicopter Ltd
02.2021 - 01.2022
Full cycle HR duties for 20+ employees
Full cycle Finance duties
Payroll/Benefits Administrator
Executive Assistant to Owner of Business.
Coordinated and maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, record keeping, and other administrative functions.
Responsible for coordination of all senior/ staff/ employee meetings, recording of all minutes and designation of all materials.
Health and Safety Committee.
High volume of confidentiality.
HR Assistant
The Hamlets In Vernon
11.2018 - 01.2021
Full Cycle HR/Administration for 75+ employees in Union Environment
Payroll/Benefit Administration Union Environment
Documented human resources records and maintained confidentiality of sensitive personal information as per Interior Health Standards. Updated Human Resources Information System database, maintained data accuracy and assisted with system changes.
Policy / procedure implementations.
Personal Scan Time-clock experience.
Employee engagement and social environment experience. Employee Satisfaction Committee. Team-Building Committee. Health and Safety Committee.
Detailed reporting and business structure.
Administrator for Community Inclussion/ Sr Worker
Kindale Development Association
11.2015 - 08.2018
Oversee 4 Community Group Sites with various client ages and needs (2 in Armstrong and 2 in Vernon). Improve, develop, and enhance all aspects of life for clients. Developmental and Behavior Support analysis and support.
Senior Worker of Community Inclusion administration and duties.
Scheduling of site employees including vacation and sick leave over lap. Sick line and call in duties.
Time clock calculation and time sheet submission of all employees from all sites.
Petty cash experience.
Responsible for coordination of all staff / employee meetings, recording of all minutes and distribution of materials.
One to One Support with various clients, medications and vulnerable situations.
Support Client outings in social environments settings.
Detailed and structured reporting.
Account Receivable Specialist/ TL Liens
Kal Tire
08.2007 - 03.2016
Team Lead Liens - Structured liens system with in Canada. Developed Processes within. Constructed paperless environment for ease of access to files and file management. Managed team of 3.
Accounts Receivable Specialist - Full cycle for 12 Kal Tire Store Branches. Responsible for all aspects of accounts receivable, Moneris transactions, customer cheques, reconciliations, data analysis, and customer service.
Collections - Focus aimed at collection of bad debt, cold calling experience and exceptional collection performance.
Collections, Administration, and Liens training to all administrators within company of Kal Tire. This training was considered mandatory. Responsible for all training materials and documentation.
High volume data entry and customer service
Super User Excel and Power Point training.
Beauty/Apparel/OTC
Real Canadian Wholesale Club
04.2003 - 08.2007
Senior Key Holder night shift close down procedures inclusive of day end counts and safe deposits, responsible for all employees on site and site designation ( up to 20 employees).
Plan, Direct, and Evaluate a direct department team of 9 in role. Plano implementation, sidewalk and parking lot sales, pricing, customer service.
Performed payroll, PNL, staff scheduling, and management of team.
Shipping / receiving experience with senior key holding responsibilities. Responsible for product orders, returns, damages and theft issues.
Problem solving and high volume customer service experience.
High-stacker experience.
Health and Safety Committee.
Kitchen Manager Willowdale Residence
We Care
03.2001 - 11.2003
Manage all kitchen duties and functions as per Interior Health Standards.
Responsible for all dietary plans, budgets and purchasing of goods.
Provide healthy meals and snacks for 12 low functioning residents with various feeding needs.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labelling, and surface cleaning.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Provide support for nurses / clients as needed.
Social environment experience.
High volume client/family confidentiality and support.
Rehabilitation Assistant
Kamloops Brain Injury Annex
06.1998 - 12.2000
Responsible for brain injured individuals in 2 homes on one site. Combination of 17 individuals with various injuries and mental health conditions with transmittable disease.
One on one and group therapy with sensory and exercise programming and support.
Experience with vulnerable and dangerous individuals.
To implement and support group or individual outings.
Full cycle care inclusive of peri and wound care, bathing, dressing, meal preparations and other daily functions.
Medication management and distribution for clients. Inclusive of PRN and special order medication.
Behaviour management and support.
Observed patients awaiting therapy or transportation to note needs and handle situations appropriately.
Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
Prepared patients for treatment by positioning, dressing or removing external supports.
Administered structured activities to socialize patients.
Meals on Wheels/ Community Kitchens
Nakusp Community Services
04.1993 - 08.1999
Planning, budget structure and creating healthy meal implementation for seniors approved by Interior Health standards.
Responsible for all safety and health standards and requirements while preparing and distributing said goods.
Responsible for scheduling of pick up and distribution of all meals to clients.
Accounted that all meals were delivered in timely fashion and in appropriate manner.
Community Kitchens Teacher - planned, implemented, developed, and completed variety of meal plans that were dependant upon budget. Teaching art of simple and effective cooking and storage techniques for groups of people, up to 10 people.
Home Health Care Worker
Nakusp Community Services
04.1993 - 08.1999
Responsible for all functions of Home Care Giver. Bathing, peri care, personal care, grooming, dressing, lifts and mobility techniques.
Exceptional client support and respite care.
Detailed reporting and extensive confidential materials.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Provided mobility assistance such as walking and regular exercising.
Provided transportation and appointments management.
Followed nutritional plans to prepare optimal meals.
Education
BBA - Business Administration
OUC
Vernon, BC
04.2002
Home Health Care Training - Home Health Care Training
Nakusp Community Services
Nakusp, BC
04.1993
High School Diploma -
Nakusp Secondary School
Nakusp, BC
06.1985
Skills
22 Years Financial and Administration setting background
5 Years HR Payroll / Administration full cycle background
Extremely proficient skills with Microsoft Office, including level 3 user for Microsoft Excel and vast experience with Power Point
High Volume experience with digital scans/ filing/ and uploading systems
Experience with Oracle, Net Suite, Quick Books, and ADP
2008 - Creative Business Writing
2008 - Microsoft Excel Training Levels 1-3
2011 -2012- Field Manager Sales and Training Kal Tire - Bonneville Alta
2012 - Managers Building Better Relations - Dale Carnegie - Kelowna BC
2016 - Direct Support Worker Retraining - Kindale Developmental Association - Armstrong BC
2016 - Class 4 License Completion
2016 - Non Violence Intervention - Kindale Developmental Association - Vernon BC
2016 - Behaviour Development - Kindale Developmental Association - Vernon BC
2016 - Mandt - Kindale Developmental Association- Vernon BC
2016 - Person Centred Thinking/ Positive Behaviour Support - Kindale Developmental Association- Vernon BC
2020 - Effective Workplace Boundaries - HSABC
2020 - Effective Document and Report Writing - HSABC
2020 - Overdose Training - Naloxone Provincial Harm Reduction Program
2023 - Mental Health First Aid - Alison
2023 - RSBA1 - Alison
2023 - WHMIS - Canada Safety Training Centre
Timeline
Receptionist Administrator
Hybrid Elevator Ltd
05.2023 - Current
Inventory Control/Logistics Coordinator
Universal Packaging Inc
01.2022 - 05.2023
Reception/ HR/Office Manager
Aurora Helicopter Ltd
02.2021 - 01.2022
HR Assistant
The Hamlets In Vernon
11.2018 - 01.2021
Administrator for Community Inclussion/ Sr Worker
Kindale Development Association
11.2015 - 08.2018
Account Receivable Specialist/ TL Liens
Kal Tire
08.2007 - 03.2016
Beauty/Apparel/OTC
Real Canadian Wholesale Club
04.2003 - 08.2007
Kitchen Manager Willowdale Residence
We Care
03.2001 - 11.2003
Rehabilitation Assistant
Kamloops Brain Injury Annex
06.1998 - 12.2000
Meals on Wheels/ Community Kitchens
Nakusp Community Services
04.1993 - 08.1999
Home Health Care Worker
Nakusp Community Services
04.1993 - 08.1999
BBA - Business Administration
OUC
Home Health Care Training - Home Health Care Training