Leanna Serrano
West Covina
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Fluent in both English and Spanish.
Overview
5
5
years of professional experience
Work History
Cashier/Ice cream server
After’s Ice Cream
01.2020 - Current
- Represented the company to its customers by maintaining a professional and friendly environment
- Resolved several tricky customer situations without issue and received only positive customer feedback
- Demonstrate integrity and honesty while interacting with customers, team members and management
- Handled payments with cash/credit card using POS system
- Maintained high standards of customer service during high volume and fast paced operations
- Customer service always given with positive and friendly attitude.
Wedding Coordinator Assistant
01.2022 - 01.2024
- Held meetings with clients weeks prior to plan and execute their visions and goals
- Responsible for developing and maintaining a timeline for the day of the event
- Single point of contact for all guests and vendors
- Managing the development of a successful ceremony and reception for bride and groom.
Education
General education diploma earned -
Los Altos High School
Hacienda Heights, CAMajor: Communication Studies -
Mt. San Antonio College
Walnut, CASkills
- Work Ethic and Integrity
- Customer service excellence
- Reliability and punctuality
- Organizational abilities
- Honest and Dependable
Activities
Los Angeles Homeless Women’s Center, Los Angeles, CA
Volunteer, Prepared meals in a timely manner, Handed out donations such as blankets, menstrual/hygiene products, and clothing, Organization of items being handed out for the day, Cleaning and setting up sleep dorms
References
Available upon Request
Timeline
Wedding Coordinator Assistant
01.2022 - 01.2024
Cashier/Ice cream server
After’s Ice Cream
01.2020 - Current
General education diploma earned -
Los Altos High School
Major: Communication Studies -
Mt. San Antonio College
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