Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leanna Ona

Halifax,NS

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

16
16
years of professional experience
1983
1983
years of post-secondary education

Work History

Manager

Needs Convenience Store
Dartmouth, NS
05.2009 - Current
  • Managed daily operations and ensured adherence to company policies.
  • Coordinated team schedules to optimize workflow and resource allocation.
  • Trained new employees on procedures and best practices for efficiency.
  • Implemented process improvements to enhance operational effectiveness.
  • Evaluated employee performance and provided constructive feedback regularly.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Recruited and hired qualified candidates to fill open positions.

Education

Grantham High
St. Catharines, ON

Skills

  • Process improvement
  • Employee training
  • Team management
  • Performance evaluation

Timeline

Manager

Needs Convenience Store
05.2009 - Current

Grantham High

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Leanna Ona