Leanna Najera
Lake Forest
Summary
Motivated and reliable UC San Diego student with experience in customer service, cash handling, and administrative support. Skilled in communicating with customers, managing multiple responsibilities, and providing excellent service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Sales & Customer Service Associate
Original Hems Studio
Lake Forest
08.2024 - 09.2025
- Delivered professional customer service in a fast-paced retail environment
- Guided customers through garment fittings and alteration consultations to enhance satisfaction
- Coordinated pickup orders and informed customers about order status for improved communication
- Processed cash and card transactions while maintaining accurate records
- Sorted and prepared garments for customer pickup, ensuring timely and accurate retrieval
Administrative Assistant (Remote)
Hendrickson & Associates LLC
Portland
06.2023 - 04.2024
- Assisted with preparing, organizing, and processing client invoices
- Supported administrative operations by maintaining accurate records and documentation
- Contributed to marketing initiatives by helping develop outreach strategies
Education
Bachelor of Science - Psychology, Human Health Specialization
University of California, San Diego
La Jolla, CA06-2029
Skills
- Customer Service
- Customer complaint resolution
- Cash Handling
- Refunds and exchanges
- Organization
- Time Management
- Team collaboration
- Communication
Accomplishments
- AP Scholar
- AP Capstone Diploma
- Model United Nations Outstanding Delegate (2 Years)
- Model United Nations Research Award (2 Years)
Affiliations
- Alpha Phi Sorority Member | 2025-Present
- National Honor Society Tutor | 2024-2025
Timeline
Sales & Customer Service Associate
Original Hems Studio
08.2024 - 09.2025
Administrative Assistant (Remote)
Hendrickson & Associates LLC
06.2023 - 04.2024
Bachelor of Science - Psychology, Human Health Specialization
University of California, San Diego