Leanna Lagos
Abbotsford
Summary
Dynamic and reliable professional with a proven track record at Brodeur's Bistro, where I excelled in multitasking and exceptional customer service. Fostered warm customer relationships and resolved complaints swiftly, enhancing satisfaction and productivity. Demonstrated strong work ethic and teamwork, ensuring high-quality service and efficient operations.
Overview
3
3
years of professional experience
Work History
Server, Bartender, Host
Brodeur's Bistro
03.2022 - Current
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Certificate - Dental Assisting
University of The Fraser Valley
Chilliwack, BC06-2025
High School Diploma -
W.J Mouat Seconday School
Abbotsford, BC06-2023
Skills
- Provide OHI
- Pulp Vitality Testing
- Fabricate custom trays
- Dispense and mix restorative materials
- Dental dam placement
- Remove sutures and retraction cord
- Hand piece maintenance
- Basic dental reception skills
- Manage sterilization
- Expose digital images
- Dental charting/records management
- Pour and trim study models
- Apply topical anesthetic
- Apply treatment liners
- Place and remove matrix and wedges
- Prepare dental operatories
- Applying acid etch/primer & bond
- Alginate impressions/occlusal records
Languages
English
Native or Bilingual
French
Native or Bilingual
Tagalog
Limited Working
Timeline
Server, Bartender, Host
Brodeur's Bistro
03.2022 - Current
Certificate - Dental Assisting
University of The Fraser Valley
High School Diploma -
W.J Mouat Seconday School
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