Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Leanna Campbell

Didsbury,AB

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

9
9
years of professional experience

Work History

Community Administrator

Firstservice Residential
12.2016 - 08.2017
  • Streamlined communication between residents and management through regular meetings and updates.
  • Developed strong sense of community by fostering relationships among residents, staff, and local businesses.
  • Improved resident satisfaction with timely responses to inquiries, concerns, and requests for assistance.
  • Managed dozens of phone and email inquires daily.

Receptionist

Silvera For Seniors
02.2016 - 12.2016
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Administrative Assistant

City Of Calgary
10.2008 - 10.2010
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Education

Advanced Diploma - Business Administration

CDI Collage
Calgary, AB

Skills

  • Data Analysis
  • Resource Allocation
  • Time Management
  • Interpersonal Communication
  • Strategic Planning
  • Problem Solving
  • Organizational Skills
  • Customer Service
  • Database Management
  • Payment Collection

Languages

English
Native or Bilingual

Affiliations

  • Community Volunteer

Timeline

Community Administrator

Firstservice Residential
12.2016 - 08.2017

Receptionist

Silvera For Seniors
02.2016 - 12.2016

Administrative Assistant

City Of Calgary
10.2008 - 10.2010

Advanced Diploma - Business Administration

CDI Collage

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Leanna Campbell