LeAnn Gardére
Oakland
Summary
Resourceful Commercial Operations Specialist skilled in streamlining processes and enhancing compliance. Proven ability to manage statewide initiatives and foster collaboration with cross-functional teams to drive efficiency and measurable results.
Overview
27
27
years of professional experience
Work History
Commercial Operations Specialist / Compliance Champion
Southern Glazer’s Wine & Spirits
01.2024 - Current
- Streamlined Commercial Operations and Trade Development processes for consistent statewide implementation
- Partner with SVP of Commercial Operations on quarterly business review foundation work
- Managed statewide tracker for educational and incentive supplier trips, ensuring compliance across all activities
- Supported implementation of trade shows across multiple venues, enhancing visibility and engagement
- Proofing and approval of digital print jobs for accounts from sales
- Communicate details for current and future supplier programs
Business Analyst, General Sales Market
Southern Glazer’s Wine & Spirits
01.2021 - 01.2023
- Conducted sales and brand analyses based on management requests to inform strategy
- Developed sales trackers to monitor monthly quotas and identify trends
- Provide marketing and sales tools for efficiency across the regional sales force
- Create sales proposals for accounts
- Pre foundation work on 4 annual sales meetings (location contracts, presentation, follow up)
Chain Department Supervisor / Account Management Coordinator
Southern Glazer’s Wine & Spirits
01.2012 - 01.2021
- Led medium to high complexity cross-departmental initiatives, ensuring collaboration and alignment across teams
- Partner with Account Executives to maintain customer sales and service goals and standards
- Developed proposals and projects with Account Executives to deliver tailored marketing materials for customers
- Supported sales department by analyzing customer service sales data and generating reports to inform strategy
- Addresses customer concerns, requests for information and resolution of freight discrepancies
- Actively participate in Chain account headquarter training sessions for implemented business tools
- Assist in brand promotion by engaging customers and staff in creative activities and demonstrations
- Assist the merchandising team with the implementation, maintenance and execution of seasonal floor plans
Executive Support Manager
Southern Glazer’s Wine & Spirits
01.2005 - 01.2012
- Resolved issues and provided recommendations to Director of Executive Support
- Collaborated with other department Executive Assistants to share information and provide necessary support
- Review, authorize confidential and sensitive documents for Executive Assistant files and team meetings
- Identified and eliminated barriers to enhance accuracy, efficiency, and quality within the team
- Lead team communications regarding metric results, policy adherence, and process consistency
- Maintain the team in accordance with company policies and procedures including effective staffing, work planning, corrective action and conflict resolution
Executive Assistant – Golden State Chain Division / Chain Lead
Southern Glazer’s Wine & Spirits
01.1999 - 01.2012
- Coordinated Executive VPs of Chains' professional calendar, optimizing scheduling for maximum productivity
- Worked at all levels of the Executive’s organization to facilitate workflow and efficient process
- Organized Chain Division team and supplier meetings
- Maintained oversight of program incentive documents for timely approval and proper signage
- Provided administrative duties required to effectively handle customer orders and department related requests
- Designed group activities, department parties, off-site team meetings, team building events, etc.
- Streamlined acquisition of office services and equipment, ensuring all office equipment functioned effectively
- Partnered with our HR and management to provide in-house HR needs for the department
Education
High School Diploma -
Calaveras Hills High School
Milpitas, CA06-1993
Some College (No Degree) -
Mission College
Santa Clara, CASkills
- Compliance management
- Data analysis
- Data analytics
- Business intelligence
- Account management
- Relationship management
- Sales tracking
- Brand management
- Marketing strategy development
- Trend forecasting
- Strategic planning
- Process analysis
- Digital graphics
- Adobe Acrobat
- Tableau
- DemandTec IBM
- Teradata
- SAP Business One
- Microsoft Office Suite
- Office 365
- SharePoint
- Kronos
- Compass software
- Liquid management
- Proofing skills
- People management
- Team collaboration
- Cross-functional communication
- Attention to detail
- Problem solving
- Reliability
- Business intelligence
- Process analysis
- Reliability
Current Company Skills
- Compass
- Liquid Management
- Proof
- CQD Management
Core Competences
- Excellent written and verbal communication skills
- Customer service skills to work successfully with clients and cross-functional teams
- Escalation management experience
- Ability to integrate diverse perspectives in critical situations to aid issue resolutions
- Aptitude for learning new systems and implementing how to utilize in a customer-facing environment
References
Available upon request
Current Company
sgws PROPIERTARY
Specialties - Key Strengths
- Brand Management
- Trend/Forecasting/Projections
- People Management
- Digital Graphics
- Sales & Inventory Tracking
- Account Management
- Strategic Planning
- Analytics
- Relationship Management
Accomplishments
- Best of the Best Chain Top Performer Nominee - 2020
Timeline
Commercial Operations Specialist / Compliance Champion
Southern Glazer’s Wine & Spirits
01.2024 - Current
Business Analyst, General Sales Market
Southern Glazer’s Wine & Spirits
01.2021 - 01.2023
Chain Department Supervisor / Account Management Coordinator
Southern Glazer’s Wine & Spirits
01.2012 - 01.2021
Executive Support Manager
Southern Glazer’s Wine & Spirits
01.2005 - 01.2012
Executive Assistant – Golden State Chain Division / Chain Lead
Southern Glazer’s Wine & Spirits
01.1999 - 01.2012
High School Diploma -
Calaveras Hills High School
Some College (No Degree) -
Mission College