Leann Cole
Farmboy
Kingston,ON
1
Language
11
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Chef Supervisor
6 Years 5 Months- Directed kitchen staff to uphold food quality, safety, and consistent preparation standards.
- Managed daily production schedules to support steady fresh meal and prepared foods availability.
- Provided training on sanitation practices, recipe execution, and equipment operation.
- Tracked inventory levels and placed supply orders to prevent shortages and limit waste.
- Fostered a positive work environment, promoting teamwork among kitchen staff members for improved productivity.
Store Manager
11 Months- Directed daily store operations, ensuring smooth merchandising, staffing, and customer service execution.
- Coached associates on product knowledge, sales techniques, and service standards.
- Managed inventory controls, receiving, and stock replenishment to maintain accurate floor presentation.
- Implemented scheduling and task assignments to support coverage and productivity.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Customer Service Manager
2 Years 9 Months- Oversaw daily store operations with responsibility for merchandising compliance, inventory control, and customer service quality.
- Guided hiring, scheduling, and coaching processes to support reliable frontline execution.
- Directed cash handling, POS activity, and register balancing with strong accuracy
- Resolved customer concerns promptly, preserving positive shopping experiences and repeat business.
- Assisted with hiring, training and mentoring new staff members.
Education
Chef Management Certification - Chef Management
High School Diploma
Skills
Organization skills
Time management
Customer/Client relations
Schedule management
Service-oriented mindset
Scheduling staff
Sanitation standards
Detail-oriented
Ordering and requisitions
Sanitation procedures
Positive and professional
Attention to detail
Multitasking
Reliability
Organizational skills
Adaptability and flexibility
Languages
English
Full Professional
Timeline
Chef Supervisor
Farmboy
04.2010 - 09.2016Read More
Store Manager
Dinner by Design
03.2008 - 02.2009Read More
Customer Service Manager
The Shoe Company
06.2005 - 03.2008Read More
Algonquin College
Chef Management Certification from Chef Management
Read More
St Matthew Catholic High School
High School Diploma
Read More