Leandro Rollo
Toronto,ON
Summary
Dedicated professional with a diverse background in customer service, education, and media production. Experienced at Caldense Bakery and English Next to U, where I enhanced customer satisfaction and student performance through expert bakery operations and personalized English tutoring. Skilled in food safety, active listening, and team efficiency. A graduate of the Media Foundation Program, with hands-on experience as a photographer and videographer, specializing in capturing compelling visuals and storytelling. Proficient in shooting, editing, and post-production, with a strong commitment to delivering high-quality results tailored to diverse needs."
Overview
5
5
years of professional experience
Work History
Baker
Caldense
07.2022 - Current
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Trained new staff in bakery operations, improving overall team efficiency and product consistency.
- Maintained high standards of food safety, consistently adhering to all health regulations and guidelines.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
English Tutor
English Next to U
10.2019 - 08.2021
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Improved students' written and verbal English skills through personalized learning programs.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
Education
Diploma - Media Foundation
George Brown College
Toronto08-2023
Certificate - English
ILAC
Toronto08-2018
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Advanced camera skills
- Video production
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Baker
Caldense
07.2022 - Current
English Tutor
English Next to U
10.2019 - 08.2021
Diploma - Media Foundation
George Brown College
Certificate - English
ILAC
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