Experienced Manager and talented leader with 13 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Concise and decisive communicator with organizational, multitasking and project management talents. Committed and hardworking food expert with talent for managing large and multifunctional teams and with power to create excellent relationship with stakeholders.
Hi, I’m
Leandro Da Silva Pinto
Toronto,ON
Summary
Overview
16
years of professional experience
1
Certification
Work History
3K Eventos
Food and Event Manager
01.2010 - 07.2023
Job overview
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Limited portion sizes and used garnishes to control food costs.
- Negotiated vendor contracts for better pricing options on ingredients while not compromising on quality or freshness of products used in our dishes.
- Managed daily operational tasks such as staff scheduling of 8 employees, budgeting, ordering supplies, and quality assurance checks.
Telecom Italia Mobile
Senior Project Manager
05.2017 - 07.2023
Job overview
- Simplified project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
- Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Led cross-functional teams to determine timely delivery and compliance of project requirements.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
Directv
Operations Manager
04.2012 - 01.2015
Job overview
- Management of 35 company service providers including staff and day to day operation (opening hours, work schedules, service and indicators levels, remuneration models, motivational campaigns);
- Recruiting, hiring and training of team members.
- Introduced new practices, models and systems to reduce customer service time.
- Developed and implemented strategies to maximize customer satisfaction.
- Launched new services levels reporting and summaries.
América Móvil
Operations Manager
10.2007 - 09.2010
Job overview
- Managed 30 employees of technical and administrative team.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Optimized inventory levels and Reduced stock discrepancies by conducting regular audits and adjusting inventory records.
Education
FGV - Fundação Getúlio VargasRio De Janeiro, Brazil
MBA from Business Management
05.2015
University Overview
ESPM - Escola Superior De Propaganda E MarketingRio De Janeiro, Brazil
Bachelor of Arts from Advertising And Marketing
07.2005
University Overview
Skills
- Customer Service
- Leadership
- Organizing and planning
- Stock Control
- Budget Control
- Cost Control
- Quality Control
- Agile Methodologies
- Operations Management
- MS Office
- ServSafe Food Manager
- Problem Solving
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Certification
Food Handler | FoodSafetyTraining.ca
Smart Serve | Smart Serve Ontario
Scrum Master | CSM - Certified ScrumMaster®
Timeline
Senior Project Manager
Telecom Italia Mobile
05.2017 - 07.2023
Operations Manager
Directv
04.2012 - 01.2015
Food and Event Manager
3K Eventos
01.2010 - 07.2023
Operations Manager
América Móvil
10.2007 - 09.2010
FGV - Fundação Getúlio Vargas
MBA from Business Management
ESPM - Escola Superior De Propaganda E Marketing
Bachelor of Arts from Advertising And Marketing
Food Handler | FoodSafetyTraining.ca
Smart Serve | Smart Serve Ontario
Scrum Master | CSM - Certified ScrumMaster®
Similar Profiles
Raj Kumar NelloreRaj Kumar Nellore
Sr Software Engineer at 3K-Technologies, India pvt ltdSr Software Engineer at 3K-Technologies, India pvt ltd
Shannon SullivanShannon Sullivan
Office Assistant at 3K Service LLCOffice Assistant at 3K Service LLC
Aung Myo WinAung Myo Win
Electrical Installation Supervisor at 3K Construction Pte.,LtdElectrical Installation Supervisor at 3K Construction Pte.,Ltd