Leandro Clerice
Edmonton,Canada
Summary
Expert Systems Administrator ready to take ownership of installing and maintaining IT systems. Provides cost-effective resources to maintain efficiency and performance levels. Dedicated to applying novel management approaches to reduce support costs and minimize service calls. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Systems Specialist I
PagSeguro / PagBank
07.2021 - 01.2023
- Responsible for the implementation and operation of the company's backup
- Implemented the entire Commvault backup platform, participating from project inception to the final delivery of the operational platform
- Documented processes and procedures for users and operators
- Improved and managed the capacity of the platform
- Monitored all hardware assets and their services
- Designed the expansion of the Commvault platform (HW and SW) by adding a second environment to address new company demands
- Developed internal backup policies and procedures
- Designed, developed, and tested the disaster recovery plan for the backup platform, audited annually
- Participated in internal and external audits, generating reports, evidence, and meetings with auditors as part of the auditing process for SOX, PCI, and BACEN
- Implemented backup routines for various systems, databases, and operating systems, adopting the best configuration and strategy for each case, utilizing all available resources in the backup platform
- Responsible for backup operations, handling N1 to N3 incidents in a small team with on-call duties outside normal business hours
- Managed incidents and crises
- Operated the Oracle ZFS Storage solution dedicated to Commvault
- Operated Dell ML3 and Storagetek SL4000 tape libraries
- Experience in administering Linux and Windows operating systems.
Senior Systems Engineer
PagSeguro / PagBank
03.2019 - 07.2021
- Responsible for the implementation and operation of the company's backup
- Implemented the entire Commvault backup platform, participating from project inception to the final delivery of the operational platform
- Documented processes and procedures for users and operators
- Improved and managed the capacity of the platform
- Monitored all hardware assets and their services
- Designed the expansion of the Commvault platform (HW and SW) by adding a second environment to address new company demands
- Developed internal backup policies and procedures
- Designed, developed, and tested the disaster recovery plan for the backup platform, audited annually
- Participated in internal and external audits, generating reports, evidence, and meetings with auditors as part of the auditing process for SOX, PCI, and BACEN
- Implemented backup routines for various systems, databases, and operating systems, adopting the best configuration and strategy for each case, utilizing all available resources in the backup platform
- Responsible for backup operations, handling N1 to N3 incidents in a small team with on-call duties outside normal business hours
- Managed incidents and crises
- Operated the Oracle ZFS Storage solution dedicated to Commvault
- Operated Dell ML3 and Storagetek SL4000 tape libraries
- Experience in administering Linux and Windows operating systems.
Senior Systems Analyst
UOL - Universo Online
01.2008 - 02.2019
- Responsible for the operation of the UOL Host product's backup since its inception in 2009
- Implemented hardware and software for the Bacula backup solution
- Documented, improved, and managed the capacity of the infrastructure
- Handled operations, incidents, and crises
- Operated small-scale Dell TL2000 and Dell TL4000 tape libraries
- Responsible for the backup operation of the UOL group, portal, and internal products (Pagseguro in its early stages)
- Implemented and improved the infrastructure of the already deployed Netbackup platform in the company
- Managed the platform's capacity, providing solid data year-over-year for budgetary investment forecasts in the infrastructure
- Documented the platform
- Improved processes for N1, acting as N2 and N3 in backup operations
- Experienced in managing EMC Data Domain for backup storage
- Experienced with HP and Dell DAS
- Operated small and large tape libraries such as Dell TL2000, TL4000, ML6000, and IBM TS3500
- Dealt with support from hardware and software manufacturers of the deployed infrastructure
- Implemented backup routines for various systems, databases, and operating systems, adopting the best configuration and strategy for each case, utilizing all available resources in the backup platform
- Experience in administering Linux and Windows operating systems.
Education
Bachelor's degree - Bachelor of Technology
NAIT (Northern Alberta Institute of Technology)
Edmonton, AB04.2025
Bachelor's degree - Information Systems Management
FIAP
São Paulo - Brazil01.2010
Skills
- Operational Standard Development
- Business Continuity
- Vendor Relations
- System Implementation
- Incident Management
- Preventive Maintenance Management
- Hardware Configuration
- Client Support
- Server Management
- Capacity Planning
- Technical Troubleshooting
- Disaster Recovery Planning
- Risk Assessment
- Technical Documentation
- Data Backup and Recovery
- Performance Monitoring
- Operating Systems Expertise
- Disaster Recovery
- Software Installation
- Data Backup
Locations
Canada
Personal Information
Title: Infrastructure Specialist | Data Backup and Security
Languages
English
Professional Working
Portuguese
Native or Bilingual
Certification
Commvault Administrator
Netbackup Administrator
AWS Solutions Architect Associate
Timeline
Systems Specialist I
PagSeguro / PagBank
07.2021 - 01.2023
Senior Systems Engineer
PagSeguro / PagBank
03.2019 - 07.2021
Senior Systems Analyst
UOL - Universo Online
01.2008 - 02.2019
Bachelor's degree - Bachelor of Technology
NAIT (Northern Alberta Institute of Technology)
Bachelor's degree - Information Systems Management
FIAP
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