LEANDRA THOMPSON

Interview patients or relatives to identify financial information and other eligibility data in accordance with specified Federal, State and healthcare program requirements.

Gather and prepare required documents and enter information into appropriate systems.

If patient is eligible for Medi-Cal a Medi-Cal application is taken and processed in a timely manner. Hospital Presumptive Eligibility is given to patients who qualify.

ATP is offered to patients who are over the Federal Poverty Limit.

Process Medi-Cal cases on CalSaws

June 2002 to Dec 2002

Processed Recon Medi-Cal Redetermination applications. Reviewed each application, gathered additional information and took appropriate actions.

Dec 2002 to April 2003

Recon Research Project: Mailed out labels and reviewed cases to determine if outreach was required. Additionally, I received Managed Care records to be terminated and issued the correct NOA.

April 2003 to May 2003

Assigned to Medi-Cal Address Update Pilot: Updated MEDS and LEADER with addresses found via ex-parte, Post Office updates or via mail or phone.

June 2003 to March 2004

Assigned to work Craig vs Bonta focusing on Long Term Care cases.

March 2004 to July 2004

Craig vs Bonta Project: Received a monthly listing of former SSI recipients. Cleared the listing using MEDS. Established a case record if needed and assigned the case to a worker. I also identified duplicate Client Index Numbers and forwarded a request for correction to the CIN correction unit.

July 2004 to Oct 2004

Assigned to the Newborn Referral Project: Cleared information on LEADER and MEDS. Based on information gathered I would add newborn to MEDS. If there was an existing LEADER case, I would contact the case carrying worker to update the LEADER case. When applicable, I would send a Medi-Cal application and all appropriate forms to the mother to apply for coverage. Kept a weekly count of transactions.

Oct 2004 to Oct 2005

Craig vs Bonta Project: Received a monthly listing of former SSI recipients. Cleared the listing using MEDS. Established a case record if needed and assigned the case to a worker.

Nov 2005 to Aug 2007

Assigned to the Craig vs Bonta unit: The court order in the Craig vs Bonta lawsuit requires that clients discontinued from SSI/SSP must have a SB87 Medi-Cal eligibility redetermination completed before being discontinued from Medi-Cal Gathered information from MEDS and LEADER using the ex-parte process, phone calls and sending clients forms to establish Medi-Cal eligibility.

Sept 2007 to Oct 2012

Medi-Cal Intake: Processed Mail-In applications. Received Mail-In application directly from the applicants or from other facilities. Reviewed applications and any documents attached. Cleared application on LEADER and MEDS. Called or mailed applicants forms when more information was needed to process the application. Once the information was received, the application was processed on LEADER.

Oct 2012 to Oct 2013

Assigned to DPSS Customer Service Center: Received calls from Participants. Updated addresses, phone numbers, added newborns to cases and scheduled appointments. Used LEADER and MEDS to review cases.

Gathered information needed to determine Medi-Cal eligibility and processed Mail-in applications at the intake level. Informed participants of all available services and promptly made referrals if needed.

June 2001 to Sept. 2001

Training at the Los Angeles County DPSS Academy.

Completed data entry of budget sheet, Facesheets, overpayments and repayments each day.

February 2001 District office started using LEADER.

Cleared information on MEDS and LEADER. I also screened the participants. Once the screening process was completed, assigned the participants a case number before assigning them to an intake worker.