Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leana Schulz

Montreal,Canada

Summary

Dynamic and results-driven professional with extensive experience in customer service and sales. Proven ability to exceed sales goals through effective upselling and strong teamwork. Multilingual communicator skilled in fostering positive guest experiences while managing dietary restrictions and food safety oversight.

Overview

4
4
years of professional experience

Work History

Server

Burger Bar Crescent
05.2022 - Current
  • Enhanced guest experience by greeting, taking orders, and ensuring memorable dining moments
  • Anticipated guest needs, offered menu recommendations, and resolved concerns professionally
  • Coordinated with kitchen staff for timely food delivery.
  • Trained new servers on menu items and operational procedures.

Sales Associate

Brandy Melville
02.2024 - 06.2024
  • Delivered customer service in French and English to enhance customer experience
  • Used the POS system to complete transactions
  • Thrived in fast-paced retail environment to ensure efficient operations

Sales Associate

Galeries D'Anjou Pandora/Peel Pandora
09.2022 - 05.2023
  • Consistently achieved monthly sales targets, contributing to overall store performance
  • Provided customer service in high-demand setting to enhance customer satisfaction
  • Communicated effectively with customers to address inquiries and resolve issues

Education

Major in Journalism and Minor in Law and Society

Concordia University
Quebec
02.2026

High School Diploma - French Certificate

William Aberhart High School
Calgary, Alberta
08.2021

Skills

  • Food safety oversight
  • Dietary restrictions knowledge
  • Customer service
  • Sales strategies
  • Multilingual communication
  • Teamwork
  • Team collaboration
  • Leadership

Languages

  • French
  • German
  • English

Timeline

Sales Associate

Brandy Melville
02.2024 - 06.2024

Sales Associate

Galeries D'Anjou Pandora/Peel Pandora
09.2022 - 05.2023

Server

Burger Bar Crescent
05.2022 - Current

Major in Journalism and Minor in Law and Society

Concordia University

High School Diploma - French Certificate

William Aberhart High School
Leana Schulz