Leana Plotnikoff
Kelowna,British Columbia
Summary
Seasoned Driver with safe driving record and administrative professional with a proven track record of excellence in customer service and time management. Skilled in GPS route planning and maintaining safe driving practices. Excel in communication and customer relations, ensuring operational efficiency and client satisfaction.
Overview
9
9
years of professional experience
Work History
Driver
Current Taxi
Kelowna, BC
02.2018 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Administrative Assistant
Sprott Shaw College
09.2015 - 06.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Administration - Administration Studies
Sprott Shaw College
Kelowna, BCSkills
Time Management
Valid Class 4 Driver's License
Excellent Customer Service
Clean Drivers Abstract
Safe Driving Practices
Punctual and Reliable
City and non-city driving
Flexible Schedule
GPS and route planning
Traffic laws knowledge
Defensive Driving
Vehicle Inspection
Driving in Adverse Conditions
Passenger transportation
Languages
English
Full Professional
Timeline
Driver
Current Taxi
02.2018 - Current
Administrative Assistant
Sprott Shaw College
09.2015 - 06.2017
Administration - Administration Studies
Sprott Shaw College