Diligent and reliable Security Guard committed to providing a safe working premises and securing facilities and employees. Adept at completing patrols and monitoring all facilities, authorizing entrance, and investigating any on - site disturbances. Specialize at producing reports documenting damage, theft, trespassing and facility failure and any other security issues.
Overview
9
9
years of professional experience
Work History
Loss Prevention Agent
Vigilant Asset Protection
10.2023 - 11.2024
Implemented and enforced company policies and procedures to minimize risk and enhance safety protocols.
Conduct thorough investigations into theft and fraud, gather evidence, and prepare detailed incident reports.
Work closely with management and law enforcement to address security issues and enhance overall store security
Conducted undercover operations and covert surveillance to identify and apprehend shoplifters and dishonest employees.
Trained and supervised staff on loss prevention techniques, emergency procedures, and the importance of adherence to security measures.
Patrol the sales floor and observe customer behavior and employee interactions to detect suspicious activities and prevent potential losses.
Conduct training sessions for employees on theft prevention, customer service, and identifying suspicious behavior.
Conduct regular audits of inventory and security measures to ensure compliance with policies and identify areas for improvement.
Create and deliver training programs on loss prevention best practices.
Security Guard
Salesforce Tower
08.2019 - 10.2023
Create, maintain, and enter information into databases
Greet visitors and callers and handle their inquiries or direct them to the appropriate persons according to their needs
Complete forms in accordance with company procedures
Accomplish scheduling event calendars
Continuously assess and improve security procedures to enhance overall safety
Collaborate with law enforcement and emergency services when required
Enforce company policies and security procedures consistently and professionally
Implement innovative solutions to enhance asset protection.
Security Guard
Allied Universal
06.2018 - 10.2023
Monitor and authorize entrance and departures of employees, visitors, and or persons to guard against theft and maintain security of premises
Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
Answer telephone calls to take messages, answer questions and provide information during non-business hours or when switchboard is closed.
Security Guard
Securitas
03.2022 - 11.2022
Patrolled and monitored the premises in a company vehicle
Followed established procedures and posted orders to enforce company rules, policies, and regulations
Aided criminal investigations by working closely with local law enforcement officials
Protected personal and company property from robbery, vandalism, and unauthorized entry
Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Security Guard
American Guard Services
03.2018 - 06.2018
Used effective communication and interpersonal skills when interacting with all levels of personnel and the general public
Analyzed and produced course-of-action reports, as well as escalating issues to management that were outside my area of expertise
Write reports of daily activities on store assets.
Team Member
KFC
08.2016 - 05.2017
Maintain high standards of customer service during high volume, fast-paced operations
Operated drive-through and cash register with optimal efficiency
Greeted customers and provided excellent customer service.
Human Resources Generalist
BART
06.2015 - 07.2015
Assigns, monitors, and reviews work; evaluates direct report's performances
Facilitate communication between management and employees regarding policies and general employee relations
General knowledge of employment laws and practices
Experience executing human resources principles, practices, and procedures.
Education
High School -
Pittsburg High School
Pittsburg, CA
06-2016
Skills
Public Safety and Security
Critical Thinking
Active Learning
Operation Monitoring
CPR/ First Aid
Active Listening
Judgment and Decision Making
Writing
Instructing
Guard Card Certification
Surveillance techniques
Investigative skills
Asset Protection
Timeline
Loss Prevention Agent
Vigilant Asset Protection
10.2023 - 11.2024
Security Guard
Securitas
03.2022 - 11.2022
Security Guard
Salesforce Tower
08.2019 - 10.2023
Security Guard
Allied Universal
06.2018 - 10.2023
Security Guard
American Guard Services
03.2018 - 06.2018
Team Member
KFC
08.2016 - 05.2017
Human Resources Generalist
BART
06.2015 - 07.2015
High School -
Pittsburg High School
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