Summary
Overview
Work History
Education
Skills
Timeline
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Lealeme Ejigu

Calgary,AB

Summary

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

3
3
years of professional experience

Work History

Car Detailer

204 Car Detailing
Calgary, Alberta
07.2023 - 09.2023
  • Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
  • Maintained detailed records of all services performed on each vehicle.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Warehouse Worker

TIPS Agency
Calgary, Alberta
07.2022 - 07.2022
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Maintained stock levels in accordance with company policies.
  • Assembled orders according to customer requests.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Identified discrepancies between physical count and computer data.
  • Processed returns of defective merchandise as required.
  • Followed established guidelines for picking orders accurately.

Volunteer

YFC - Youth For Christ
Winnipeg, Manitoba
09.2020 - 12.2021
  • Organized and ran practice drills for soccer players to develop their skills.
  • Prepared weekly team strategy plans to ensure success in upcoming games.
  • Created a positive environment that encouraged players to work hard and achieve their goals.
  • Assisted head coach with game preparation and scouting of opponents.
  • Held regular meetings with coaching staff to evaluate performance of athletes over time.
  • Supervised safety protocols before, during, and after practices or games.
  • Ensured proper use of equipment by athletes while playing or practicing soccer.

Crew Member

New York Fries
Winnipeg, Manitoba
06.2021 - 09.2021
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Resolved customer complaints in a professional manner.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Served food quickly for positive guest experiences.

Education

High School Diploma -

Daniel McIntyre Collegiate Institute
Winnipeg, MB
06-2022

Skills

  • Paperwork Processing
  • Problem-solving abilities
  • Product Knowledge
  • Critical Thinking
  • Sales closing
  • Sales expertise

Timeline

Car Detailer

204 Car Detailing
07.2023 - 09.2023

Warehouse Worker

TIPS Agency
07.2022 - 07.2022

Crew Member

New York Fries
06.2021 - 09.2021

Volunteer

YFC - Youth For Christ
09.2020 - 12.2021

High School Diploma -

Daniel McIntyre Collegiate Institute

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Lealeme Ejigu