Leah Marie Hudson
Kamloops
Summary
Dynamic professional with a proven track record at West Fraser, enhancing lumber production efficiency through meticulous grading and sorting. Skilled in conflict resolution and team leadership, I consistently exceed expectations while implementing effective inventory management processes. My attention to detail and initiative drive quality improvements and operational success.
Overview
13
13
years of professional experience
Work History
Lumber Grader
West Fraser
01.2019 - 06.2022
- Increased lumber production efficiency by accurately grading and sorting lumber according to industry standards.
- Enhanced overall quality of products by meticulously identifying defects in lumber and ensuring proper categorization.
- Facilitated smooth inventory management processes by properly labeling graded lumber according to specified classifications.
- Minimized errors through meticulous attention to detail when examining lumber for imperfections or inconsistencies.
Spark Watch/Industrial Cleaner
Salem Contracting
05.2017 - 12.2017
- Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
- Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
- Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
- Improved employee health and productivity with routine sanitization of workspaces, reducing instances of illness.
- Monitor areas where welding was taking place insure all safety procedures are followed.
Manager/Site Supervisor
BB Holdings
12.2013 - 03.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Administrative Assistant/Assistant Substitute Teacher
Northlands School Division
08.2010 - 05.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assistant Manager
Silverstone Jewelers
07.2009 - 01.2010
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Academic Upgrading -
Norquest College
Edmonton, None06-2009
High School Diploma -
EW Pratt
High Prairie, AB06-2005
Skills
- Consistently exceeds job requirements and takes on extra
- Shows initiative in judgment and in creating solutions
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Cross-functional teamwork
- Performance management
- Conflict resolution
- Policy implementation
- Sales techniques
Languages
English
Timeline
Lumber Grader
West Fraser
01.2019 - 06.2022
Spark Watch/Industrial Cleaner
Salem Contracting
05.2017 - 12.2017
Manager/Site Supervisor
BB Holdings
12.2013 - 03.2016
Administrative Assistant/Assistant Substitute Teacher
Northlands School Division
08.2010 - 05.2011
Assistant Manager
Silverstone Jewelers
07.2009 - 01.2010
Academic Upgrading -
Norquest College
High School Diploma -
EW Pratt
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