LEAH YU
La Crescenta
Summary
Accomplished accountant and financial specialist with a proven track record at Splendid Sun Corp, enhancing financial accuracy and team performance. Leveraged expert problem-solving and analytical thinking to streamline processes and improve efficiency. Excelled in customer relations, driving satisfaction and operational excellence without exceeding a 20% time deviation in task completion.
Overview
18
18
years of professional experience
Work History
OPS ADMIN SPECIALIST
HANMI BANK
3660 WILSHIRE BLVD PHA LOS ANGELES CA 90010
03.2022 - Current
- Deposit correction -review & letters out
- Daily inactive account report review
- Dormant letters prepartaion & mail out
- Loomis cash vault 1305400098 reconciliation
- Loomis virtual vault 1305250098 reconciliation
- Loomis related - cash difference/delivery/CV & VV issues
- Escheat notice/report/remittance for accounts & official checks & SDB
- uchoose reward - respond to inquiry via EFT emaill & support
- Instant Debit card print & mail
- Help desk work orders - Debit card related
- Brinks ATM balancing for Chicago & Naperville
- Brinks virtual vault 1305251098 reconciliation (Blackline Matching)
- Brinks cash vault 1305450098 reconciliation
- Help desk work orders - WAA analysis adjustment/Family account
- Brinks related - cash difference/delivery/CV & VV issues
- ATM maintenance (NCR managed service)
- ATM related branch support including balancing
- Debit Card - Enfact pending case follow up
- Fed cash order/deposit for branches & cash vaults
- Debit card - Visa, Fiserv compromised, lost/stolen notification
- Help desk work orders - Dormant/inactive reactivation
- Card - dormant/closed DDA attached
Teller and Front Line Services
BANK OF HOPE
2222 W OLYMPIC BLVD
12.2019 - 03.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history,
services charges and interest rates. - Processed customer transactions promptly, minimizing wait times.
- Placed orders for customer checks and verified starting numbers.
- Provided customer records, account statements and copies of checks.
- Answered telephone inquiries on checking and savings accounts, loans and lines of
credit. - Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and
machine-driven approaches.
Accountant
CNL EXPRESS INC
LOS ANGELES
04.2018 - 12.2019
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Organized financial information and modeled data in order to forecast business trends
- Liaised with buyers and sellers to coordinate statements, payments schedules and cost analyses.
- prepared reports and financial statements for management
ACCOUNTANT
SPLENDID SUN CORP
Los Angeles, CA
02.2016 - 03.2018
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Maintained current understanding of state and federal accounting procedures to prevent and legal or compliance issues.
- Developed and implemented departmental accounting policies, procedures and processes to establish and standardize accounting best practices.
- Oversaw effective and consistent maintenance of accounting systems and practical functions, including reconciliations, payroll an expense tracking.
- Organized financial information and m0odeled data in order to forecast business trends.
CASHIER
GALLERIA MARKET
Los Angeles, CA
05.2011 - 10.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers find specific products, answering questions and offering advice.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Worked closely with front-end staff to assist customers.
CASHIER
CAKE HOUSE
Los Angeles, CA
11.2006 - 02.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Helped customers find specific products, answering questions and offering advise.
Education
High School Diploma -
Los Angeles City College
Los Angeles, CASkills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Team collaboration
- Knowledge sharing
- Team performance improvement
- Teamwork and collaboration
Languages
Chinese (Mandarin)
Full Professional
Korean
Native or Bilingual
English
Professional Working
Japanese
Limited Working
Timeline
OPS ADMIN SPECIALIST
HANMI BANK
03.2022 - Current
Teller and Front Line Services
BANK OF HOPE
12.2019 - 03.2022
Accountant
CNL EXPRESS INC
04.2018 - 12.2019
ACCOUNTANT
SPLENDID SUN CORP
02.2016 - 03.2018
CASHIER
GALLERIA MARKET
05.2011 - 10.2014
CASHIER
CAKE HOUSE
11.2006 - 02.2011
High School Diploma -
Los Angeles City College