Leah Wang
Sault Ste. Marie
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Developed financial management and supply chain management capability.
Overview
4
4
years of professional experience
Work History
Retail Store Manager
Self-employeed
01.2019 - 04.2023
- Invested the online cosmetics store, accumulated 20,000 registered membership, daily revenue over 5000cad dollars.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
- Coached employees and trained on methods for handling various aspects of sales, customer services, complicated issues, and difficult customers.
- Managed store organization, maintenance, and purchasing functions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Communication, collaboration, and logistics with upstream。suppliers
Education
GED -
Sault College of Applied Arts And Technology
05.2025
Master of Arts - World Literature
Nankai University
Tianjin, China06.2010
Skills
- Customer Service
- Strong multi-tasking
- Retail Operations
- Problem-Solving
- Decision-making skill
- Highly motivated
- Dependable and reliable
- Sales Analysis
- Sales Leadership
- Staff Management
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Store Manager
Self-employeed
01.2019 - 04.2023
GED -
Sault College of Applied Arts And Technology
Master of Arts - World Literature
Nankai University
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